Front Desk Receptionist
DUTIES AND RESPONSIBILITIES
Achieve
daily, weekly and monthly revenue goals set by the Branch Head
/management by implementing, promoting programs and packages, enhance
and achieve excellent customer service based on operating standard set
by the company.Perform pre-procedure or client check-in
procedures including discussing waiver details and proper endorsement
procedure of client to the therapist.Perform after procedure
guidelines such as processing of payment, discuss succeeding
appointments of client, book clients appointments using the online
booker system (booker)Answers to queries of clients (whether queries are generated from email/text/phone or walk-in clients)Handles
all types of appointments (old clients, new/walk-in clients, call-in
client,etc.) with the supervision and approval by the Branch HeadCo-manage uploading of clients procedural pictures and documents required by the Branch Head and managementPerform after-sales procedures such as after care/procedure reminders, next scheduled appointments.Ensures the accurateness of clients personal/procedural detailsMaintains
cleanliness/neatness of the frontline area making sure that all
records, data, equipment in the front area are organized at all times
Apply Now
Achieve
daily, weekly and monthly revenue goals set by the Branch Head
/management by implementing, promoting programs and packages, enhance
and achieve excellent customer service based on operating standard set
by the company.Perform pre-procedure or client check-in
procedures including discussing waiver details and proper endorsement
procedure of client to the therapist.Perform after procedure
guidelines such as processing of payment, discuss succeeding
appointments of client, book clients appointments using the online
booker system (booker)Answers to queries of clients (whether queries are generated from email/text/phone or walk-in clients)Handles
all types of appointments (old clients, new/walk-in clients, call-in
client,etc.) with the supervision and approval by the Branch HeadCo-manage uploading of clients procedural pictures and documents required by the Branch Head and managementPerform after-sales procedures such as after care/procedure reminders, next scheduled appointments.Ensures the accurateness of clients personal/procedural detailsMaintains
cleanliness/neatness of the frontline area making sure that all
records, data, equipment in the front area are organized at all times
Apply Now