Front Desk Patient Care Coordinator
About Us
At Lueur Aesthetics, we believe confidence is the essence of beauty. We blend science, artistry, and wellness to deliver natural, radiant results in a luxury environment. We are not just a med spa—we are an experience.
We are seeking a Front Desk Patient Coordinator who embodies professionalism, warmth, and attention to detail to be the face of our practice.
Position Overview The Front Desk Patient Coordinator plays a critical role in the daily success of our practice. This position serves as the first impression and primary point of contact for all patients and is responsible for creating a seamless, welcoming, and elevated patient experience.
This role requires punctuality, reliability, and ownership, as you will be responsible for opening the office and setting the tone for the day.
We are a fast-paced, growing medical aesthetics practice, so the ideal candidate thrives in a busy environment and enjoys being part of a team that is building and evolving together.
Key Responsibilities
Patient Experience & Professionalism
• Greet and assist patients in person, by phone, text, and email
• Deliver a consistently warm, polished, and professional experience
• Uphold Lueur Aesthetics’ luxury standards in communication and appearance
• Maintain strict HIPAA compliance and patient confidentiality
Office Opening & Daily Operations
• Open the office on time and prepare all patient-facing areas
• Ensure front desk, waiting area, and treatment spaces are clean and ready
• Power on and verify all systems (phones, EMR, computers, devices)
• Review daily schedules and coordinate with providers for smooth flow
Scheduling & EMR Management
• Schedule, confirm, and manage patient appointments accurately
• Complete intake forms, consents, and documentation in EMR
• Capture and upload before-and-after photos as needed
• Maintain accurate, organized, and confidential patient records
Administrative & Operational Support
• Maintain an organized, efficient front desk environment
• Assist with inventory tracking and supply coordination
• Support marketing efforts (email/text campaigns, promotions)
• Communicate clearly with providers and team members
Practice Growth & Patient Education
• Educate patients on services, skincare, memberships, and promotions
• Support a smooth experience during busy clinic hours
• Adapt quickly in a fast-paced, growing practice
What We’re Looking For
• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and stay calm under pressure
• Dependable, punctual, and proactive
• A positive, team-oriented mindset with a desire to grow with the practice
Preferred Qualifications
• Experience in a medical spa, aesthetics, or healthcare setting (strongly preferred)
• Experience working in a fast-paced environment
• Familiarity with EMR systems (Aesthetic Record experience is a plus)
• Sales or patient conversion experience preferred
Performance Expectations
• Arrive on time for every shift (opening shifts are critical)
• Maintain professionalism and accountability at all times
• Work efficiently, accurately, and independently
• Communicate proactively with leadership and team
• Represent Lueur Aesthetics with positivity and integrity
Why Join Lueur Aesthetics
✨ Luxury, team-oriented environment
✨ Growth opportunities in a rapidly expanding practice
✨ Be part of a brand focused on confidence, beauty, and empowerment
✨ Work alongside a team that supports each other and grows together
Schedule & Compensation
• Full-time / Part-time (flexible based on candidate)
• Competitive hourly pay + potential performance incentives
How to Apply
Please submit your resume along with a brief note on why you would be a great fit for Lueur Aesthetics.
Pay: $17.00 - $20.00 per hour
Benefits
• Employee discount
• Free parking
• On-the-job training
• Tuition reimbursement
• Work from home
Work Location: In person
Apply tot his job
Apply To this Job
At Lueur Aesthetics, we believe confidence is the essence of beauty. We blend science, artistry, and wellness to deliver natural, radiant results in a luxury environment. We are not just a med spa—we are an experience.
We are seeking a Front Desk Patient Coordinator who embodies professionalism, warmth, and attention to detail to be the face of our practice.
Position Overview The Front Desk Patient Coordinator plays a critical role in the daily success of our practice. This position serves as the first impression and primary point of contact for all patients and is responsible for creating a seamless, welcoming, and elevated patient experience.
This role requires punctuality, reliability, and ownership, as you will be responsible for opening the office and setting the tone for the day.
We are a fast-paced, growing medical aesthetics practice, so the ideal candidate thrives in a busy environment and enjoys being part of a team that is building and evolving together.
Key Responsibilities
Patient Experience & Professionalism
• Greet and assist patients in person, by phone, text, and email
• Deliver a consistently warm, polished, and professional experience
• Uphold Lueur Aesthetics’ luxury standards in communication and appearance
• Maintain strict HIPAA compliance and patient confidentiality
Office Opening & Daily Operations
• Open the office on time and prepare all patient-facing areas
• Ensure front desk, waiting area, and treatment spaces are clean and ready
• Power on and verify all systems (phones, EMR, computers, devices)
• Review daily schedules and coordinate with providers for smooth flow
Scheduling & EMR Management
• Schedule, confirm, and manage patient appointments accurately
• Complete intake forms, consents, and documentation in EMR
• Capture and upload before-and-after photos as needed
• Maintain accurate, organized, and confidential patient records
Administrative & Operational Support
• Maintain an organized, efficient front desk environment
• Assist with inventory tracking and supply coordination
• Support marketing efforts (email/text campaigns, promotions)
• Communicate clearly with providers and team members
Practice Growth & Patient Education
• Educate patients on services, skincare, memberships, and promotions
• Support a smooth experience during busy clinic hours
• Adapt quickly in a fast-paced, growing practice
What We’re Looking For
• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and stay calm under pressure
• Dependable, punctual, and proactive
• A positive, team-oriented mindset with a desire to grow with the practice
Preferred Qualifications
• Experience in a medical spa, aesthetics, or healthcare setting (strongly preferred)
• Experience working in a fast-paced environment
• Familiarity with EMR systems (Aesthetic Record experience is a plus)
• Sales or patient conversion experience preferred
Performance Expectations
• Arrive on time for every shift (opening shifts are critical)
• Maintain professionalism and accountability at all times
• Work efficiently, accurately, and independently
• Communicate proactively with leadership and team
• Represent Lueur Aesthetics with positivity and integrity
Why Join Lueur Aesthetics
✨ Luxury, team-oriented environment
✨ Growth opportunities in a rapidly expanding practice
✨ Be part of a brand focused on confidence, beauty, and empowerment
✨ Work alongside a team that supports each other and grows together
Schedule & Compensation
• Full-time / Part-time (flexible based on candidate)
• Competitive hourly pay + potential performance incentives
How to Apply
Please submit your resume along with a brief note on why you would be a great fit for Lueur Aesthetics.
Pay: $17.00 - $20.00 per hour
Benefits
• Employee discount
• Free parking
• On-the-job training
• Tuition reimbursement
• Work from home
Work Location: In person
Apply tot his job
Apply To this Job