Freelance Technical Writer

Remote Full-time
About us

Committed to building the next generation of 100% software-based mobile networks, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks. To support our exponential growth, we are looking for a Freelance Technical Writer (m/f/d) to support us for a limited period.

Tasks
What you'll doCreate and maintain high-quality technical documentation for ng-voice’s IMS solutionsEnable telco operators, system integrators, developers, and operations engineers to understand, deploy, and manage our products effectivelyCollaborate closely with engineering, product, and support teamsEnsure all technical content is accurate, comprehensive, and aligned with customer needs
Requirements
Our ideal new colleagueProduce and maintain user guides, API documentation, installation manuals, release notes, and internal technical content.Work with SMEs (subject matter experts) across engineering, product, and QA to gather information and translate complex technical concepts into clear, concise documentation.Develop tutorials, troubleshooting guides, and configuration examples to improve customer onboarding and issue resolution.Ensure all documentation follows ng-voice’s standards for clarity, style, and structure.Contribute to internal knowledge bases and training materials.Continuously improve documentation based on user feedback, product changes, and best practices.
Benefits
A little more about our culture and why you should join Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry We offer you the culture of a fast-growing start-up with the maturity of an enterprise companyWe are more interested in your experience and knowledge than formal degrees Entrepreneurial culture and flat hierarchies Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)Home office budget (for full-time employees)


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