Fraud Analyst I - Manual Review Team
About Apruvd
Apruvd is a web services company based in Phoenix, AZ, protecting ecommerce companies from fraudulent payments. We combine big data with human intelligence to distinguish legitimate online orders from fraud attempts with best-in-class accuracy. We are a growing, dynamic, and collaborative team, consistently outperforming larger fraud-fighting platforms.
Location
Remote (Phoenix, AZ), must be an Arizona resident
Shift Availability
Hiring for any of the following schedules:
ā¢ Mon, Thu, Fri, Sat, Sun (Tue + Wed off)
ā¢ Tue, Wed, Thu, Fri, Sat (Sun + Mon off)
ā¢ Mon, Tue, Wed, Thu, Sun (Fri + Sat off)
ā¢ Mon, Tue, Thu, Fri, Sat (Wed + Sun off)
with one of the following daily shifts:
ā¢ 3:00pm-11:30pm
ā¢ 5:00pm-1:30am
ā¢ **Onsite training Monday-Friday 8am-5pm the first two weeks***
Position Summary
Fraud Analysts investigate ecommerce orders to identify fraud. Each transaction review starts with the Fraud Analyst analyzing data sources with manual web research to build a complete narrative: who placed the order, what was ordered, who will be receiving the package, and why would they want those products? When that is complete, a decision is made whether the order aligns with normal consumer behavior or fraudulent activity.
The ideal candidate is computer savvy, and highly self-driven. They can quickly assess an incomplete set of details, do web-based research to fill in some of the blanks, and make reasonable inferences to come to a quick, confident conclusion.
Duties/Responsibilities
ā¢ Review and analyze ecommerce transaction details to decide if an order is legitimate
ā¢ Develop a deep understanding of normal consumer behaviors in ecommerce
ā¢ Use several web tools, combined with manual research, to identify normal transactions
ā¢ Keep up to date with constantly evolving fraud techniques and best practices to combat them
ā¢ Collaborate with peers regarding fraud detection and prevention activities, posing questions and providing input on methods and best practices
ā¢ Adhere to company security and confidentiality policies while ensuring services remain highly available
ā¢ Utilize and follow department tools and guidelines
ā¢ Perform other related duties as assigned
Skills/Abilities
ā¢ Strong computer proficiency / computer science
ā¢ Familiarity with social media platforms
ā¢ Advanced web browser and search engine techniques
ā¢ Comfortable working on repetitive tasks from a queue
ā¢ Attention to detail
ā¢ Curious and inquisitive
Education/Experience
ā¢ High school diploma or GED
ā¢ A degree or coursework in Computer Science or a related field is preferred but not required
Compensation/Benefits
Compensation: $21.00 per hour, bonus plan
Benefits: Medical, Dental, Vision, Life, Disability, Paid Vacation, Paid Sick, 401(k)
Physical Requirements
ā¢ Prolonged periods sitting at a desk and working on a computer
Work Authorization
Applicants must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits:
ā¢ 401(k)
ā¢ Dental insurance
ā¢ Health insurance
ā¢ Life insurance
ā¢ Paid time off
ā¢ Vision insurance
Education:
ā¢ High school or equivalent (Required)
Location:
ā¢ Arizona (Required)
Work Location: Remote
Apply tot his job
Apply To this Job
Apruvd is a web services company based in Phoenix, AZ, protecting ecommerce companies from fraudulent payments. We combine big data with human intelligence to distinguish legitimate online orders from fraud attempts with best-in-class accuracy. We are a growing, dynamic, and collaborative team, consistently outperforming larger fraud-fighting platforms.
Location
Remote (Phoenix, AZ), must be an Arizona resident
Shift Availability
Hiring for any of the following schedules:
ā¢ Mon, Thu, Fri, Sat, Sun (Tue + Wed off)
ā¢ Tue, Wed, Thu, Fri, Sat (Sun + Mon off)
ā¢ Mon, Tue, Wed, Thu, Sun (Fri + Sat off)
ā¢ Mon, Tue, Thu, Fri, Sat (Wed + Sun off)
with one of the following daily shifts:
ā¢ 3:00pm-11:30pm
ā¢ 5:00pm-1:30am
ā¢ **Onsite training Monday-Friday 8am-5pm the first two weeks***
Position Summary
Fraud Analysts investigate ecommerce orders to identify fraud. Each transaction review starts with the Fraud Analyst analyzing data sources with manual web research to build a complete narrative: who placed the order, what was ordered, who will be receiving the package, and why would they want those products? When that is complete, a decision is made whether the order aligns with normal consumer behavior or fraudulent activity.
The ideal candidate is computer savvy, and highly self-driven. They can quickly assess an incomplete set of details, do web-based research to fill in some of the blanks, and make reasonable inferences to come to a quick, confident conclusion.
Duties/Responsibilities
ā¢ Review and analyze ecommerce transaction details to decide if an order is legitimate
ā¢ Develop a deep understanding of normal consumer behaviors in ecommerce
ā¢ Use several web tools, combined with manual research, to identify normal transactions
ā¢ Keep up to date with constantly evolving fraud techniques and best practices to combat them
ā¢ Collaborate with peers regarding fraud detection and prevention activities, posing questions and providing input on methods and best practices
ā¢ Adhere to company security and confidentiality policies while ensuring services remain highly available
ā¢ Utilize and follow department tools and guidelines
ā¢ Perform other related duties as assigned
Skills/Abilities
ā¢ Strong computer proficiency / computer science
ā¢ Familiarity with social media platforms
ā¢ Advanced web browser and search engine techniques
ā¢ Comfortable working on repetitive tasks from a queue
ā¢ Attention to detail
ā¢ Curious and inquisitive
Education/Experience
ā¢ High school diploma or GED
ā¢ A degree or coursework in Computer Science or a related field is preferred but not required
Compensation/Benefits
Compensation: $21.00 per hour, bonus plan
Benefits: Medical, Dental, Vision, Life, Disability, Paid Vacation, Paid Sick, 401(k)
Physical Requirements
ā¢ Prolonged periods sitting at a desk and working on a computer
Work Authorization
Applicants must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits:
ā¢ 401(k)
ā¢ Dental insurance
ā¢ Health insurance
ā¢ Life insurance
ā¢ Paid time off
ā¢ Vision insurance
Education:
ā¢ High school or equivalent (Required)
Location:
ā¢ Arizona (Required)
Work Location: Remote
Apply tot his job
Apply To this Job