Fractional Chief Operating Officer (COO) – Law Firm Growth & Performance

Remote Full-time
About How to Manage a Small Law Firm (HTM)
How to Manage a Small Law Firm (HTM) helps entrepreneurial attorneys run their firms like real businesses. Many lawyers are exceptional legal professionals but have never been taught how to lead, scale, or operate a business efficiently.
We work with firms scaling toward and through $10M–$30M in revenue, where operational systems, process discipline, and leadership execution are critical.
The Role
We are seeking a Chief Operating Officer (COO) to oversee and optimize the operational side of our clients’ law firms.
As COO, you will:


Lead operational strategy and execution across multiple law firms


Build systems for scalability, including team structure, workflow optimization, and vendor management


Coach attorneys on operational discipline, execution, and performance accountability


Track KPIs, monitor growth metrics, and present actionable insights to owners


Oversee projects and initiatives that improve efficiency and profitability


This is not a traditional operations role. You will act as a strategic partner and coach, helping law firm owners implement operational systems that support growth from $10M–$30M in revenue.
What Success Looks Like
Within your first 90 days, you will:


Build trusted relationships with clients and internal teams


Conduct operational diagnostics for assigned law firms


Identify quick-win improvements in workflows and processes


Implement KPI tracking and reporting systems


Lead quarterly operational reviews to measure performance and drive growth


Long-term success means helping law firm owners scale efficiently and sustainably while turning operations into a predictable engine for $10M–$30M growth.
Who You Are
You may be a strong fit if you:


MUST HAVE 10+ years experience as a COO or senior operations leader


Have experience helping businesses scale from $10M to $30M in revenue


Are comfortable coaching business owners and enforcing accountability


Thrive in a remote, client-facing leadership role


Have excellent communication, analytical, and problem-solving skills


Required Experience


Building scalable operational systems for service-based businesses


Leading cross-functional teams and improving workflows


Managing vendors and operational partners effectively


Using data to drive operational decisions


Experience with small-to-mid-size service businesses scaling rapidly


This Role Is Not for You If


You prefer a slow-paced corporate environment


You dislike accountability or tracking KPIs


You avoid high-stakes client-facing leadership


You have never supported or led a small-to-mid-size service business

CompensationBase Salary: $110,000Performance Pay: Up to $182,000 total annual compensation depending on client roster and performance.Your earning potential scales with the impact and results you deliver — not simply the hours you work.
If you are a strategic, execution-focused leader who thrives on accountability and enjoys coaching business owners to scale, this role will challenge and reward you. Apply only if you’re ready to lead from the front and deliver measurable operational results.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At this time, we are only able to hire new employees in the following states, AZ, CO, FL, GA, IL, MD, MI, NC, NJ, NY, PA, TX, VA, WA.
HTM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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