Foreign International Travel (FIT) Specialist

Remote Full-time
About the position

Responsibilities
• Assist Groups team in providing exceptional coordination of Group Blocks & Reservations.
• Respond to email and phone group inquiries, general reservation calls, and assist other departments as assigned.
• Provide excellent sales presentations on the phone and in writing.
• Provide accurate documentation.
• Conduct oneself in a professional manner and use proper etiquette and language at all times.
• Maintain department performance standards.
• Maintain current awareness of new procedures, memos, and department objectives.
• Communicate with management regarding any issues related to customers, equipment, and escalated situations or problems.
• Operate all equipment as instructed and for its intended use.
• Perform other duties as assigned.

Requirements
• Associate's degree or equivalent work experience required.
• Must be detail oriented.
• Excellent verbal and written communication skills are required.
• Intermediate knowledge of Microsoft Office products is required.
• Ability to communicate technical and service job expectations effectively and professionally.
• Must be able to work weekends and some holidays.

Benefits
• Home-based position

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