Flex Nurse Educator - Knoxville, TN
About the position Responsibilities • Deliver remote patient education, including medication administration training and adherence support, via telephonic, video, email, SMS, and secure messaging platforms. • Provide in-person support and education exclusively during coverage of territory vacancies, such as home visits and other approved designated locations, maintaining privacy and high educational standards. • Facilitate connections to program-approved resources and encourage dialogue between patients and healthcare providers. • Maintain accurate documentation, follow approved protocols, and uphold KPIs and compliance standards. • Collaborate with District Managers and Field Leadership, participate in training sessions and strategic planning, and assist in onboarding and mentoring new team members as needed. • Coordinate and facilitate the connection between patients and program-approved, patient-based resources. • Provide educational training to patients on specific disease states and prescribed medication. • Provide patient-focused education to empower patients to adhere to specific treatment compliance as directed by their HCP. • Foster appropriate dialogue between patient and health care provider • Support patients throughout their treatment journey, addressing access barriers and promoting behavioral change for optimal health outcomes. • Participate in ongoing professional development, team meetings, and quality improvement initiatives. • Adhere strictly to program guidelines, ensuring non-clinical and educational interactions with patients. • Uphold territory-specific targets and compliance with company and regulatory standards. Requirements • Active RN license in good standing (compact multi-state preferred); may be required to obtain additional licensure in multiple states; bachelor's degree or BSN preferred. • Must possess or be willing to obtain a California RN Licensure if residing in the Mountain or Pacific time zone • Must reside within the specific geography • At least 5 years clinical experience in hospital, home health, pharmaceutical, or biotech settings; nurse educator background a plus • Exceptional communication, organization, and time management skills, including experience managing multiple territories and prioritizing projects and deadlines. • Proficient in virtual platforms, documentation, MS Office, and iPad technology • Ability to travel up to 50% for in-field assignments and coverage as needed; valid driver’s license required. • Flexible availability for evening and weekend work • Private designated workspace at home required. • Flexibility to work weekends and evenings. Nice-to-haves • Bilingual in English/Spanish and prior Ambassador experience desirable. Apply tot his job