Fitch Ratings | Business Analyst - Toronto, Canada
Fitch Ratings is a leading credit ratings agency that plays a vital role in global capital markets. They are seeking a Business Analyst to join their Toronto innovation hub, where the role involves translating business needs into actionable requirements and ensuring alignment between technology solutions and business strategies. Responsibilities Engage directly with business stakeholders and end users to elicit, validate, and refine requirements Align technology solutions with business strategies and translating needs into clear, testable requirements Partner with Product Owners to ensure requirements support business value and stakeholder needs Maintain focus on outcomes and business impact Partner with Delivery Owners and technical teams on Agile processes including story creation, backlog refinement, and sprint planning Ensure requirements are delivery-ready, sequenced appropriately, and support continuous flow Surface delivery risks early; drive mitigations with clear ownership Provide estimation insights and identify risks related to requirements clarity and technical feasibility Perform data profiling to validate requirements and document data flows Partner with Engineering and Data teams on non-functional requirements Assist with smoke testing to ensure solutions meet business requirements Facilitate requirements sessions and maintain documentation in tools (Jira, Confluence) Ensure requirements artifacts are current, accessible, and actionable Provide clear updates on requirements status, risks, and dependencies Learn and apply AI-enabled tools for requirements gathering, documentation, and analysis Develop AI literacy to understand how AI enhances requirements management Experiment with AI-assisted process mapping and automated documentation Own requirements clarity and quality; ensure requirements enable predictable delivery Participate actively in retrospectives; identify opportunities to improve processes Build personal accountability for requirements outcomes and delivery success Educate squad members on business goals and software value; emphasize outcomes Foster collaboration between business and technical teams Build strong stakeholder relationships for effective requirements elicitation Skills You hold a bachelor's degree in Business, Technology, or a related field (or have equivalent experience) You have 0–2 years of experience in business analysis, requirements management, or a related role You have a foundational understanding of requirements elicitation, documentation, and validation You bring strong analytical, problem-solving, and communication skills You're eager to learn modern business analysis practices, including AI-enabled tools and workflows Certification in Business Analysis (CBAP, CCBA) or Agile (PMI-ACP) Experience with requirements tools (Jira, Confluence, or similar) Exposure to data analysis or SQL Understanding of software development lifecycle Benefits Hybrid Work Environment: 2 days from home 3 days in office A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community Company Overview Fitch Ratings is a global rating agency committed to providing the world’s credit markets with independent and prospective credit. It was founded in 1913, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is