Financial Transactions Assistant
Mortgage Advice Bureau is the UK’s leading mortgage network, known for its expertise in Mortgage and Protection advice. They are seeking a Financial Transactions Assistant to ensure commission payments are processed accurately, handle commission statements, and provide excellent customer service. Responsibilities Making sure commission payments are processed and reconciled like clockwork Handling imports of commission statements Working with insurance providers and lenders daily Solving email and banking queries with a smile Delivering top-notch customer service over the phone Keeping our banking platform and systems accurate and up to date Skills Experience in a financial environment (or a keen interest to learn!) Exceptional customer service skills and a proactive, problem-solving approach Strong communication and relationship-building skills Microsoft Office know-how (Word, Excel, Teams) A sharp eye for detail and great organisational skills Ability to work independently and as part of a team Benefits Private Medical Insurance (Vitality) 25 days annual leave (increasing to 28 with service) plus your birthday off Matched pension contribution (L&G) Share save scheme (Equinity) Retail discounts Free entertainment tickets Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Company Overview Mortgage Advice Bureau is a financial services company. It was founded in 2000, and is headquartered in Derby, Derby, GBR, with a workforce of 1001-5000 employees. Its website is