Financial Service Specialist

Sentara Health is a healthcare provider committed to improving health every day. The Financial Service Specialist is responsible for accurately identifying and registering patient insurance and benefit details while guiding patients through their financial responsibilities. Responsibilities Provides financial education and/or financial assistance opportunities to consumers prior to services being rendered Collects balances or other monies due at time of pre-registration process Creates self-pay and insurance estimates Skills Strong communication skills, both verbal and written Very strong attention to detail Ability to enter and manage sensitive personal and financial information High school graduate or equivalent (Required) 6 months' related experience such as customer service, medical office setting, other healthcare or revenue cycle/billing setting (Required) Insurance experience strongly preferred Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Company Overview Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. It was founded in 1988, and is headquartered in Hampton Roads, VA, US, with a workforce of 10001+ employees. Its website is