Financial Educator

Remote Full-time
Job Description:
• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Requirements:
• Minimum 2 to 4 years of medical business office experience
• Working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
• Experience reading and understanding payer remittance advice
• Bachelor's Degree preferred
• Experience working in an OB/GYN office is a plus
• Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
• Strong oral and written communication skills
• Independent worker, detail-oriented, computer savvy
• Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
• High level of customer service essential

Benefits:
• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

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