Financial Aid Advisor

Sonoran University of Health Sciences is dedicated to shaping a healthier future by training healthcare professionals and enhancing community well-being. The Financial Aid Advisor provides comprehensive financial aid services, ensuring compliance with regulations and offering guidance on eligibility and funding options while delivering exceptional service across departments. Responsibilities Counsel and advise students on financial aid eligibility, application procedures, aid programs, costs, billing processes, indebtedness, money management, and financial planning Determine student eligibility for Title IV aid and prepare student award packages Interpret and implement Federal Methodology, verification requirements, and institutional policies related to financial aid Provides exceptional service with compassion, clarity, and efficiency in helping students overcome any financial obstacles Participate in conferences, workshops, and training to maintain up-to-date knowledge of Title IV programs and compliance requirements Conduct quarterly outreach to students requiring action on document completion, loan acceptance, and funding options Provide backup support for the Financial Aid Office during staff absences, assisting with general inquiries and administrative tasks Perform office and clerical duties, including filing, answering calls, emails, and meeting with students virtually and in person Maintain accurate records and reports for audits and compliance purposes Perform other financial aid duties as assigned to support the overall goals of the institution Skills Experience in student services, financial aid, or related administrative field General office management experience (phones, filing, calendar management, administrative duties) Customer service experience, preferably within student services Strong organizational skills and attention to detail Excellent communication and interpersonal skills Ability to manage multiple tasks, meet deadlines, and maintain confidentiality Proficiency in Microsoft Office Suite and familiarity with student information systems (e.g., ADP, PowerFAIDS, and J1 systems) High School Diploma/GED Associate's degree or higher, or any combination of education, training, and experience that provides the required knowledge and abilities Benefits Comprehensive medical, dental, and vision plans Vacation time 12 paid holidays A 401(k) plan with a discretionary match Employer-sponsored life, AD&D, and long-term disability coverage Paid sick time Exclusive perks like free office visits at our Medical Center and Neil Riordan Center Discounts at the largest medicinary in the Southwest Delicious meal our onsite café Fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month Free personalized nutritional care A yoga studio A fitness center Covered parking Wealth of knowledge in our library Casual Wednesdays Annual Employee Appreciation Day Exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart Flexible hybrid work environment Company Overview Sonoran University of Health Sciences offers graduate programs in naturopathic medicine, nutrition, and integrative health. It was founded in 1992, and is headquartered in Tempe, Arizona, USA, with a workforce of 51-200 employees. Its website is