Field Technical Support Scientist (Mass Spectrometry)
Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation and is seeking a Field Technical Support Scientist to provide expert technical support for their LC-MS products. The role involves conducting product demonstrations, training, and post-sales assistance to help customers maximize the value of their instrumentation. Responsibilities Provide technical expertise during sales calls and product demonstrations Conduct training sessions for customers and regional personnel Run customer samples and develop application notes to showcase Shimadzu’s LC-MS capabilities Assist customers with adapting their analytical methodologies for our MS products Oversee the regional MS demonstration inventory Frequent travel to customer sites and regional offices (20%-50% overnight travel) Support and collaborate with regional teams and assist with training new technical support specialists Skills Bachelor's degree in Chemistry or a related field At least 1 year of laboratory experience with LC-MS instrumentation Strong communication and problem-solving skills Ability to interpret analytical data Excellent customer relations Valid driver's license Willingness to travel MS or PhD in Chemistry or a related field Benefits Matching 401K & Profit-Sharing Program Flexible Spending/Health Savings Accounts Generous & Front-Loaded Paid Time Off Plan Tuition Assistance Program for both graduate and undergraduate levels Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Business casual Dress Attire & casual (jeans) Friday! Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development Additional compensation is available through either an Incentive and/or Commission Plan. Additional compensation is offered through a Cost-of-Living Adjustment (COLA). Company Overview Shimadzu provides a broad range of analytical instruments indispensable for research, development & quality control in a variety of fields. It was founded in 1975, and is headquartered in Washington, District of Columbia, USA, with a workforce of 501-1000 employees. Its website is