Field Service Coordinator

Remote Full-time
Field Service Coordinator:

Job Summary:

Join us at DIRECTV and become part of a team dedicated to transforming the entertainment experience. We rely on employees like you to provide exceptional service, connecting customers to cutting-edge technology and superior features.

Job Duties and Responsibilities:
Ā• Provide installation and servicing solutions for customer satellite hardware indoors and outdoors, enabling faultless connectivity and high-quality performance.
Ā• With our comprehensive tutorials and guides, you can quickly and easily learn how to use our services to their full potential. We go above and beyond to provide you with all the information you need to make your experience with us seamless and enjoyable.
Ā• A critical aspect of selling and billing video services is the demonstration of their functionality, which can be achieved through effective customer interactions.
Ā• Ensure compliance with safety protocols when performing installations in settings such as buildings, attics, basements, and crawl spaces.
Ā• Utilize cutting-edge company technology to streamline the order management process, while operating company vehicles safely and proficiently.

Qualifications and Experience:
Ā• To operate a vehicle legally, it is necessary to possess a valid state driver's license that is appropriate for the type of vehicle being driven.
Ā• Demonstrating the capacity to provide outstanding customer service and work solo.
Ā• Successful candidates must be willing to work flexible hours, inclusive of weekends, holidays and evenings to fulfil their job responsibilities.
Ā• Conforming to all the prescribed physical requirements, security protocols, and drug screening procedures.
Ā• A background in a similar position or technical sphere is favored.

Benefits of the Position:
Ā• A base hourly range of $25.56 to $28.03 is provided by the business, along with bonuses and benefits, to ensure that it remains competitive in the industry.
Ā• A complete benefits plan that features healthcare and dental insurance, a 401(k) savings program, and educational cost reimbursement.
Ā• DIRECTV Premier Package and AT&T cell phone services can be yours at no charge or for a nominal fee.
Ā• A possibility to advance your career path and foster your talents in a renowned entertainment company.
Ā• Up to $5,000 in cash bonuses can be earned by meeting training and employment milestones with great success.

About Company:

As a company that's always on the cutting-edge of innovation, DIRECTV is committed to delivering the revolutionary entertainment solutions of tomorrow. Our team members are at the forefront, working tirelessly to connect customers with the very best in technology and entertainment. By joining us, you'll play a critical role in shaping the future of television.

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