Field Investigator

DescriptionJob Title: Field InvestigatorJob Location: Orange County, CaliforniaJob Type: Part-Time, Billable Hours, Non-exemptReports To: Regional Manager The Interviews Team is looking for an entry-level Field Investigator to join our team. This is an entry-level position and ideal for someone looking for part-time flexible hours while growing your career within the investigative services industry! Our Field Investigators investigate all types of insurance claims including workers’ compensation, suspected fraud, and liability while delivering high-quality results for our clients. In this role you will handle document signings and retrievals by visiting places of residence, conduct wellness checks, collect photo and video evidence from accident locations, prepare and dictate investigative reports, and submit daily updates on the work performed for each case.Compensation:Hourly Rate: $22 - $28 per hour (Weekly Pay) Commensurate with experience and performanceTravel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileagePaid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)Paid Training: Paid at regular hourly rate Essential job functions include, but are not limited to:Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)Review all case materials prior to conducting investigative activityDocument signings and retrieval via home visitsDaily submission of updates regarding work performed on each casePreparing and dictating investigation reportsAbout Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations. RequirementsField Investigator candidates must have:Strong attention to detail with commitment to accuracy and qualityAbility to effectively communicate with othersAbility to work independentlyAbility to work from a home-based office and work flexible hoursValid driver’s license and vehicleMinimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damageSmartphone, printer, scanner, desktop/laptop computer with good internet connectionAbility to model behaviors that reflect Frasco’s core valuesCapable of working independently, contacting clients, and strategizing about the best course of action to handle their needs and be able to proceed accordinglyPreferred Qualifications/Experience:Associate or Bachelor’s Degree in Criminal Justice or related fieldCustomer service experienceBi-lingual in Spanish and EnglishStart your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!Ready to make a difference? Apply now!All replies are confidential Equal Opportunity EmployerPM18

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