Field Installation Engineer

Field Installation EngineerLocation: ChigwellJob Type: Full-time, PermanentSalary: £26,440 basic (increasing with progression) + uncapped commission (OTE up to £50,000)Working Hours: 40 hours per weekShift Pattern: 9am–6pm & 11am–8pm, Monday to Friday (including bank holidays). Saturdays required (one on, one off)Holiday: 29 days annual leave, increasing to 31 days after 1 yearAbout the RoleWe have an exciting opportunity for a Field Installation Engineer to join Verisure. This is a field-based technical role where you’ll install and maintain security systems while also interacting directly with customers, recommending upgrades and additional products to enhance their security setup. Training will be provided to help you develop these skills.Success in this role comes from delivering excellent service and confidently recommending the right solutions for each customer’s needs.About VerisureVerisure is a leading European provider of professionally monitored security systems, protecting over 5.1 million customers across 17 countries. With over 35 years of experience, we are known for innovation, service excellence, and customer satisfaction.Key ResponsibilitiesConduct detailed assessments of customers’ properties and recommend tailored security improvements, including upgrades and additional productsInstall, service, and maintain Verisure alarm systems with a focus on first-time fixProvide expert advice to design systems that meet customer needs and risksDeliver clear and engaging system demonstrations to customersTroubleshoot faults and resolve technical issues, including repeat false alarmsIdentify and act on opportunities to enhance customer security through additional products and services (upselling)Manage stock, tools, and company vehicle in line with company standardsDeliver consistently high levels of customer service and professionalismWhat We’re Looking ForStrong communication skills and a team-oriented mindsetA proactive, problem-solving approachComfortable using hand tools and working at height (step ladders)Full, clean manual driving licenceInterest in technology and security systemsConfidence in speaking with customers and recommending additional products or upgradesPrevious experience in sales, upselling, or customer-facing roles is an advantage but not essentialEarnings & PerformanceThis role includes a performance-based commission structure, with earnings linked to:Successfully completing installations and service visitsRecommending and securing additional products or system upgradesBenefitsCompany van (with optional personal use)Fuel card (business use)Company smartphoneBirthday offUncapped commission structureEmployee alarm discountReferral bonus schemeGym FlexPension planPrivate healthcareCareer progression opportunitiesPerkBox (discounts on retail, restaurants, and attractions)Why Join Verisure?A career with Verisure offers more than just a job. We provide ongoing training, clear progression paths, and opportunities to grow within an international business. Our strong focus on quality and service has built one of the most loyal customer bases in the industry.Diversity & InclusionVerisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.Additional InformationA full DBS check is required (provided by the company if successful)Driving licence requiredApply NowReady to build a career where technical expertise and customer interaction go hand in hand? Apply today.Be you. Be more. Be Verisure.