Field Compensation Associate
Canada Life is one of Canada’s leading MGAs, focused on improving the financial well-being of Canadians. As a Field Compensation Associate, you will support a network of high-performing advisors by addressing compensation inquiries and ensuring timely resolutions to commission issues. Responsibilities Provide exceptional advisor support to our network of high performing advisors Focus on developing and maintaining positive advisor relationships Understand and respond to advisor inquiries in a professional and accurate manner Identify, research and find resolutions to commission issues in a timely manner, including reaching out to internal departments and life insurance companies for investigation, escalation and resolution Understand all aspects of advisor compensation at life insurance companies and a MGA and apply this knowledge to your job tasks Provide compensation information and reports as required Provide training to internal and external partners on compensation reporting systems Provide analysis for service improvement Ability to meet the technological and confidentiality requirements of the role Perform any other duties as assigned Skills University degree or College diploma in a relevant field Experience in the Compensation Insurance field Written and verbal communication skills, including the ability to communicate complex concepts in a clear and understandable manner Excel - Intermediate Plus Attention to detail Mathematical and reconciliation skills Proven analytical and problem-solving abilities (critical thinking) Team player with a positive attitude Ability to multi-task Pro-active, flexible, and have a sense of urgency Organizational, prioritization and time management skills Willingness to learn Bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs Benefits Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. In addition to regular vacation and personal days, we support community involvement with a volunteer day. Company-matching pension plan, share ownership program and additional investment options. Employee recognition programs, service milestone celebrations, employee discounts and more! We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. Company Overview Canada Life looks after retirement, investments, Estate Planning, Wealth Management, Investing for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is