Field Applications Engineer

Company: Ultra Intelligence & CommunicationsCommunications BusinessPowering DecisionJoin the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield—find your place in the future of defense.Communications BusinessBy joining the Communications Business within Ultra I&C, your unique talents will be pivotal in shaping global communication for our dedicated warfighters. Your contributions will create cutting-edge solutions that enable precise, timely, and secure exchange of voice, video, and data communications for military applications. These advancements leverage high-capacity tactical radio, advanced waveforms, and state-of-the-art satellite communications technology. Job Description The Field Application Engineer (FAE) reports to the Business Development (BD) Senior Specialist for the Department of Defense (DoD) and provides direct matrixed support to the Vice President of Global Sales. This role operates as a key technical partner to the U.S. and international BD teams and serves as the primary bridge to the Montreal-based Engineering organization.The FAE acts as the technical voice of the customer during the pre‑sales cycle, ensuring that requirements are understood, solutions are validated, and demonstrations are executed flawlessly. This position plays a critical role in shaping customer confidence and enabling successful sales outcomes.Roles and ResponsibilitiesPre‑Sales Technical SupportProvide pre‑sales technical expertise for Ultra Communications Line of Sight (LOS) and (Beyond Line-of-Sight) BLOS tactical radio systems.Support BD/Sales teams by interpreting customer requirements and aligning them with Ultra’s product capabilities.Present and explain system designs, applications, and technical concepts to customers and internal stakeholders.Assess customer needs and evaluate how Ultra’s solutions compare to competing technologies.Participate in technical exchanges with government labs, PMOs, operational units, and industry partners to support solution positioning.Solution Assessment & EngagementPlan, coordinate, and execute on‑site demonstrations, field trials, exercises, and customer engagements.Manage the logistical and technical setup required for successful demos, including equipment preparation, configuration, and connectivity.Troubleshoot issues encountered during pre‑sales events to ensure the product performs as intended, and customer confidence is maintained.Support international and domestic technical demonstrations and customer events.Support planning and execution of trade shows, conferences, and industry events.Represent Ultra Communications as a technical subject-matter expert in pre‑sales engagements.Technical Communication & DocumentationDevelop customer-facing materials such as briefings, CONOPS, OV‑1s, and competitive analyses.Clearly articulate unique customer requirements and help shape differentiated technical solutions.Provide structured feedback to engineering, product management, and program management to influence product evolution.Cross-Functional CollaborationCollaborate effectively with geographically dispersed teams across time zones.Mentor junior FAEs or field service representatives on pre‑sales best practices and technical fundamentals.Supports knowledge transfer to post-sales personnel when appropriate.RequirementsBachelor's degree in engineering (Electrical, Electronics, Computer Engineering) or equivalent experience.5–10 years of experience in technical sales engineering or pre‑sales roles within the defense sector.Strong background in LOS/BLOS communications technologies.Experience working with U.S. government procurement processes, acquisition frameworks, and DoD budget structures.Ability to obtain a U.S. Secret or NATO Secret clearance (U.S. citizenship required for U.S. clearance).Ability to travel up to 40% to U.S., Canadian, and international locations.Desired SkillsStrong Radio Frequency (RF) background with a deep understanding of tactical LOS/BLOS transport networks and Software-Defined Radio (SDR) technologies.Strong IP networking skills.Knowledge of U.S. Army Air Defense platforms, architectures, and CONOPS.Tactical communications experience.Excellent oral and written communication skills.Experience briefing senior military leaders and managing high‑level relationships.Experience supporting international tech#IC#LI-JK1#LI-RemoteNoticeDue to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements.Our BenefitsEvery employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:Annual Bonus - Annual Bonus – Performance RelatedCompetitive Paid Time Off (PTO) package plus 11 company holidaysEarly finish on Friday401K w/ company matchMedical/Dental/Vision BenefitsStudent Loan Assistance ProgramArray of voluntary benefit offeringsUltra I&C is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected state or federal classes. We provide affirmative action in employment for qualified individuals with disabilities and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. If you need an accommodation in any part of the application process, email careers@ultra-ic.com.

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