FedEx Part-Time (Customer Service) Remote Jobs – WFH – Indeed Jobs US
September 13, 2025
FedEx is hiring remote part-time Customer Service Representatives in Louisville, Kentucky. This is an excellent opportunity for individuals looking to balance work with other responsibilities while providing vital support to customers in a dynamic virtual setting.
This remote position is ideal for self-starters who enjoy problem-solving, interacting with people, and being part of a company recognized globally for its commitment to service excellence.
Position Overview
As a Customer Service Representative, you will serve as a critical link between FedEx and its customers, handling inquiries about deliveries, shipment statuses, billing issues, and service concerns. You’ll play a central role in ensuring customers receive timely and helpful solutions.
Primary Responsibilities
Respond to inbound customer communications including phone calls, emails, and online chats.
Provide information and support related to shipping procedures, delivery schedules, and issue resolution.
Use FedEx tools and platforms to manage and document customer interactions accurately.
De-escalate sensitive customer concerns and collaborate with support teams to find appropriate resolutions.
Maintain a high level of professionalism and empathy in all interactions.
Candidate Requirements
Must reside in or near Louisville, KY, and be legally authorized to work in the U.S.
High school diploma or equivalent required.
Experience in customer service, especially in remote or call center settings, is preferred.
Strong communication and multitasking skills.
Reliable home internet and a distraction-free workspace.
What You Can Expect
Part-time hours with a flexible schedule.
Remote onboarding and paid training.
Competitive hourly wage.
Access to FedEx benefits (eligibility dependent on hours).
Opportunities for advancement within a global organization.
How to Apply
To apply for this position, visit the FedEx careers portal and search for part-time remote customer service roles in the Louisville area. Qualified applicants will be contacted for a virtual interview and assessment. No in-person visits required.
FedEx is an equal opportunity employer that values diversity and inclusion in the workplace.
Apply Now