Facilities Manager: Real Estate, Facilities & Administrative Operations, and Facility Security

Remote Full-time
About the position

This Facilities Manager role is mission‑critical to Insight’s Arizona headquarters and broader organizational success. This hire is essential to restoring operational stability, enabling forward‑looking planning, and supporting the long‑term globalization of Insight’s facilities function. The long‑term vision for this role is growth into a senior leadership with expanded scope, aligned to Insight’s global footprint.

Responsibilities
• Lead Real Estate, Facilities & Physical Security Operations
• Provide strategic and operational leadership across: Real estate management and lease administration Facility maintenance, engineering, and day‑to‑day operations Space planning and workplace optimization Mail room services and visitor experience Oversight of physical security services and systems
• Supports Insight’s headquarters in Chandler, AZ, along with regionally assigned locations, and serves as the primary on‑site leadership presence.
• Partner closely with commercial real estate brokers
• Conduct and interpret market surveys to inform site strategy
• Lead lease negotiations, renewals, expansions, and exits
• Own and manage a large facilities/real estate P&L
• Apply strong financial and business acumen to decision‑making, cost control, and long‑term planning.
• Lead an initial team of approximately 6 direct reports, with the expectation of future growth
• Develop, coach, and mentor teammates into the next phase of their careers
• Foster a healthy, collaborative team dynamic built on accountability and trust
• Serve as a steady, stabilizing leader on‑site
• Establish and modernize facility, safety, and physical security policies
• Ensure compliance with OSHA, ADA, and other regulatory requirements
• Oversee emergency preparedness, evacuation planning, and incident response
• Lead physical security strategy, including access control, surveillance, and investigations
• Partner with local officials as needed during construction or renovation efforts
• Set direction and standards while delegating technical execution to internal teams and vendors
• Balance long‑term strategy with near‑term operational needs
• Documentation cleanup and organization (major early focus)
• Transition from outdated, unstable platforms to a modern, cloud‑based solution
• Partners frequently with: GBS (AV, cabling, infrastructure‑related projects) HR (incidents, health accommodations) Executive Assistants (events, executive support, daily building needs)

Requirements
• Mechanical and MEP knowledge is helpful, but the role emphasizes leadership, planning, vendor oversight, and governance
• Tools currently in use: Outlook, Excel, SharePoint, Teams
• An internal customer service mindset is non‑negotiable.
• The role supports teammates and executive staff and must manage expectations diplomatically and professionally.

Benefits
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

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