Facebook Comment Moderator – Brand Protection & High-Conflict Accounts (30-Day Trial)
We are looking for a calm, highly discerning Community Moderator to manage comment sections on a high-engagement personality brand.
This is not a generic brand account.
Our audience is loyal, vocal, humorous, and occasionally chaotic. We need someone who can clean the perimeter without over-sanitizing the room.
Your job is to protect the brand from harassment, coordinated negativity, and purchase-deterrent language — while preserving authentic engagement.
⸻
Scope:
• Review and moderate Facebook comments daily (primary focus)
• Identify and remove harassment, defamation, threats, and coordinated negativity
• Remove unsubstantiated “scam” / “don’t buy” purchase-deterrent comments
• Maintain some natural skepticism and playful tone in comments (do NOT over-censor)
• Apply and refine keyword filters
• Block repeat offenders when necessary
• Escalate serious legal-risk content immediately
• Provide weekly moderation summary (volume + patterns + red flags)
Important:
This role is primarily defensive moderation. You will not be debating critics or writing long responses. Brand replies are handled internally.
⸻
Tone & Judgment Requirements:
• Calm under pressure
• Strong grasp of English nuance, sarcasm, and humor
• Able to distinguish between playful teasing vs. malicious attacks
• Never argumentative
• Never sarcastic
• Never engage in debates
• Preserve energy, remove toxicity
We are looking for someone who understands that controlled chaos is part of the brand — but personal attacks are not.
⸻
Trial Structure:
• 10 hours per week
• 30-day trial
• 3–4 check-ins per day during peak activity windows
• Weekly written report required
• Access via Meta Business Manager only (no direct login credentials)
⸻
Experience Required:
• Prior moderation of high-volume Facebook accounts
• Experience handling polarizing or personality-driven brands
• Strong familiarity with Meta Business Suite moderation tools
• Experience with keyword filtering and escalation processes
⸻
Please Include:
1. A specific example of moderating a polarizing account
2. How you differentiate between sarcasm and harassment
3. How you handle “This is a scam / don’t buy this” comments
4. Your hourly rate
Apply tot his job
Apply To this Job
This is not a generic brand account.
Our audience is loyal, vocal, humorous, and occasionally chaotic. We need someone who can clean the perimeter without over-sanitizing the room.
Your job is to protect the brand from harassment, coordinated negativity, and purchase-deterrent language — while preserving authentic engagement.
⸻
Scope:
• Review and moderate Facebook comments daily (primary focus)
• Identify and remove harassment, defamation, threats, and coordinated negativity
• Remove unsubstantiated “scam” / “don’t buy” purchase-deterrent comments
• Maintain some natural skepticism and playful tone in comments (do NOT over-censor)
• Apply and refine keyword filters
• Block repeat offenders when necessary
• Escalate serious legal-risk content immediately
• Provide weekly moderation summary (volume + patterns + red flags)
Important:
This role is primarily defensive moderation. You will not be debating critics or writing long responses. Brand replies are handled internally.
⸻
Tone & Judgment Requirements:
• Calm under pressure
• Strong grasp of English nuance, sarcasm, and humor
• Able to distinguish between playful teasing vs. malicious attacks
• Never argumentative
• Never sarcastic
• Never engage in debates
• Preserve energy, remove toxicity
We are looking for someone who understands that controlled chaos is part of the brand — but personal attacks are not.
⸻
Trial Structure:
• 10 hours per week
• 30-day trial
• 3–4 check-ins per day during peak activity windows
• Weekly written report required
• Access via Meta Business Manager only (no direct login credentials)
⸻
Experience Required:
• Prior moderation of high-volume Facebook accounts
• Experience handling polarizing or personality-driven brands
• Strong familiarity with Meta Business Suite moderation tools
• Experience with keyword filtering and escalation processes
⸻
Please Include:
1. A specific example of moderating a polarizing account
2. How you differentiate between sarcasm and harassment
3. How you handle “This is a scam / don’t buy this” comments
4. Your hourly rate
Apply tot his job
Apply To this Job