Eye and Tissue Donation Specialist (Hybrid Remote-Oregon only)

VisionGift is a non-profit organization dedicated to providing ocular tissue for transplants, research, and medical education. They are seeking a Donation Specialist to screen deceased individuals, communicate with their Next of Kin, and coordinate tissue recoveries, ensuring donor families' legacies live on through anatomical donation. Responsibilities Receive new donor referrals from a variety of sources, including hospitals, funeral homes, and coroner offices Perform initial donor screenings of referrals by gathering the donor's medical information from a variety of sources, including hospitals and Next of Kin(NOK) Approach and communicate with the families of deceased potential donors by phone to complete consent paperwork and a medical/social screening questionnaire Become familiar and fluent with changing contraindications in donor suitability criteria for VisionGift and our partner agencies whom utilize our call center services Coordinate tissue recoveries and logistics of tissue arrival from various parts of OR and SW WA Skills Compassionate customer service skills to navigate difficult discussions with grieving families Ability to multi-task various parts of progressing cases Familiarity with changing contraindications in donor suitability criteria for VisionGift and partner agencies Ability to coordinate tissue recoveries and logistics of tissue arrival from various parts of OR and SW WA Prior experience in the allied medical, social service, and/or call centers Benefits Shift differentials for nights & weekends 3 weeks PTO in the first year which increases with tenure 7 holidays, 1 floating holiday and 1 DEI day Medical, dental, and vision benefit options $20,000 employer-paid life insurance policy Employer-paid short-term disability Voluntary benefits 401K with employer match Paid leave And more! Company Overview To Honor Donors by Advancing Sight for all Humankind VisionGift is a non-profit organization dedicated to improving lives through eye donation, transplantation, and research. It was founded in 1975, and is headquartered in Portland, Oregon, USA, with a workforce of 51-200 employees. Its website is