**Experienced Work From Home Care Coordinator II – Member Engagement and Care Management**

Are you passionate about making a difference in the lives of others? Do you have a strong desire to work in a dynamic and supportive environment where you can utilize your skills and experience to positively impact the health and well-being of our members? If so, we encourage you to apply for the Experienced Work From Home Care Coordinator II position at Centene, a leading healthcare company dedicated to transforming the health of our communities, one person at a time. **About Centene** As a diversified, national organization, Centene is committed to providing high-quality, affordable healthcare services to our 28 million members. With a fresh perspective on workplace flexibility, we offer a comprehensive benefits package that includes competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Our company culture values diversity, equity, and inclusion, and we are proud to be an equal opportunity employer. **Job Summary** As a Care Coordinator II, you will play a vital role in supporting care management activities and ensuring that our members receive the services they need to achieve their health and wellness goals. This is a field role, and you must reside in Monroe or Phillips counties. You will interact with members via phone or home visits, engage them in care planning, and coordinate services with healthcare providers and partners. Your strong communication and interpersonal skills will enable you to build trust with our members and their families, while your attention to detail and organizational skills will ensure that their care plans are accurately documented and implemented. **Key Responsibilities** * Provides outreach to members via phone or home visits to engage them in care planning and discuss next steps, resources, and ongoing education * Coordinates care activities based on the care plan and works with healthcare providers and partners to accommodate changes or progress * Serves as a support on various member and/or provider inquiries, requests, or concerns related to care planning * Communicates with care managers, practitioners, and others to facilitate member services and ensure continuity of care * May support performing service assessments/screenings for members and documenting their care needs * Supports documenting and maintaining member records in accordance with state and regulatory requirements * Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards * Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager * Provides education on benefits and resources available * Performs other duties as assigned * Complies with all policies and standards **Essential Qualifications** * High School diploma or GED * 1-2 years of related experience in healthcare or social services * Strong communication and interpersonal skills * Ability to work independently and as part of a team * Attention to detail and organizational skills * Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager * Basic computer skills and proficiency in electronic health records (EHRs) **Preferred Qualifications** * Bachelor's degree in a related field (e.g., social work, nursing, healthcare administration) * Experience working with vulnerable populations (e.g., elderly, disabled, low-income) * Knowledge of healthcare policies and regulations * Certification in a related field (e.g., Certified Care Manager, Certified Social Worker) **Skills and Competencies** * Strong communication and interpersonal skills * Ability to work independently and as part of a team * Attention to detail and organizational skills * Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager * Basic computer skills and proficiency in electronic health records (EHRs) * Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities * Strong problem-solving and critical thinking skills * Ability to maintain confidentiality and handle sensitive information **Career Growth Opportunities and Learning Benefits** At Centene, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including: * On-the-job training and mentorship * Online courses and certification programs * Leadership development programs * Opportunities for advancement and career growth **Work Environment and Company Culture** As a remote employee, you will have the flexibility to work from home and enjoy a better work-life balance. Our company culture values diversity, equity, and inclusion, and we are proud to be an equal opportunity employer. We offer a comprehensive benefits package that includes competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. **Compensation, Perks, and Benefits** We offer a competitive salary range of $17.17 - $26.97 per hour, depending on your skills, experience, education, and other job-related factors permitted by law. Our comprehensive benefits package includes: * Competitive pay * Health insurance * 401K and stock purchase plans * Tuition reimbursement * Paid time off plus holidays * Flexible approach to work with remote, hybrid, field or office work schedules **How to Apply** If you are passionate about making a difference in the lives of others and have the skills and experience to succeed in this role, we encourage you to apply for the Experienced Work From Home Care Coordinator II position at Centene. Please visit our website to submit your application and learn more about our company culture and benefits. **Take the Next Step** Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job