Experienced UPS Field Service Technicians - Northern CA

Job Title: UPS Field Service Engineer Location: San Francisco, CA Job Type: Full-Time Salary: $95,000 – $102,000 per year About the Role: We are seeking a skilled UPS Field Service Engineer to bring expertise in power electronics and critical power systems to our team. This home-based role requires travel to customer sites within the region to perform start-ups, testing, troubleshooting, and maintenance of UPS and related equipment, ensuring optimal performance and reliability. Key Responsibilities: • Commission, maintain, and provide emergency support for power electronics equipment at customer sites within your regional area. • Conduct detailed design reviews focused on commissioning, develop test procedures and reports, and manage on-site testing activities. • Perform preventive maintenance, respond to emergencies, and execute equipment start-ups or field modifications as needed. • Participate in ongoing training sessions at company headquarters covering OEM units, SOPs, testing tools, and system rebuilds. • Troubleshoot technical issues in collaboration with the support team to resolve equipment maintenance or operational challenges. • Contribute to the creation and improvement of Methods of Procedures (MOPs) and consult with supervisors on complex issues. • Complete timely and accurate Field Service Reports after each assignment. • Other duties as assigned by management. Qualifications: • 3 to 5+ years’ experience in critical power electronics, with ability to troubleshoot to component level on equipment such as UPS, batteries, PDUs, and STS units. • Skilled in the use of hand tools and test equipment. • Strong verbal and written communication skills, with excellent customer service orientation. • Proven ability to work independently and demonstrate resourcefulness. • Physical capability to perform repeated bending and lifting up to 100 lbs as required. • Willingness to work nights and weekends when necessary. • Familiarity with general computer hardware and software applications. • Previous experience with 3rd party UPS service is a plus. • UPS OEM factory training or experience with Liebert/Emerson/Vertiv, APC/MGE/Schneider, Eaton/Powerware is required. • Technical degree or military experience/training considered a plus. Education: • Technical graduate from a two-year accredited engineering or technical school OR • 3-5 years technician experience in related power electronics field Benefits: • Competitive salary within $95,000 - $102,000 range • 401(k) retirement plan • Health insurance • Life insurance Work Schedule: • Monday through Friday • Occasional travel up to 25% This is a fantastic opportunity for a motivated Field Service Engineer to join a reputable company and work with cutting-edge critical power technologies in a dynamic, supportive environment. Apply tot his job