Experienced Student Success Coach - Academic Support and Guidance for Aspiring College Students
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At careerzynith, we're committed to making a difference, one amazing student at a time. Our team of dedicated professionals is passionate about empowering students to realize their academic potential, reach their educational goals, and make the most of their abilities. We invite you to join us in this exciting role as an Experienced Student Success Coach, where you'll have the opportunity to inspire and support students throughout their learning journey.
**About careerzynith**
careerzynith is a leading provider of higher education solutions, dedicated to helping students achieve their academic and career goals. Our mission is to provide a supportive and inclusive learning environment that fosters academic excellence, personal growth, and professional development. As a Student Success Coach, you'll be part of a dynamic team that's committed to making a positive impact on the lives of our students.
**The Role**
As an Experienced Student Success Coach, you'll play a critical role in supporting students throughout their education program at careerzynith. You'll work with each student to empower them to do their best work, overcome challenges, and develop the skills to become lifelong learners. Your primary responsibilities will include:
* Supporting enrollment, student development, and retention services while ensuring a quality learning experience
* Managing a group of assigned students and coaching each through their degree program, through proactive and timely outreach
* Encouraging and supporting students through daily and weekly outreach as they work to develop skills and knowledge for academic success
* Providing a trusted environment where students can share their thoughts, aspirations, concerns, and interests
* Offering and teaching students how to use resources to help maximize the success of each student
* Becoming a certified resume reviewer to provide resume and career development support
* Serving as a liaison for students, enabling them to connect with various departments
**What We're Looking For**
To succeed in this role, you'll need:
* A Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
As a valued member of our team, you'll enjoy a range of benefits, including:
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Work Environment and Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We're passionate about empowering our employees to succeed and thrive in their careers.
**Schedule and Availability**
We're open Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT. We hire people from all time zones that have availability during our hours of operation, in support of our students. You'll be required to work an assigned schedule during our hours of operation, which defines a 40-hour work week.
**How to Apply**
If you're passionate about making a difference in the lives of aspiring college students, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your experience and qualifications.
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
Key Responsibilities
Support enrollment, student development, and retention services while ensuring a quality learning experience.
Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
Offer and teach students how to use resources to help maximize the success of each student.
Become a certified resume reviewer to provide resume and career development support.
Serve as a liaison for students, enabling them to connect with various departments.
Essential Qualifications
Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent).
Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling.
Knowledge of academic policies and procedures.
Ability to learn technical skills quickly.
Excellent communication/listening skills, including a pleasant phone manner.
Strong customer support focus and attention to details.
Preferred Qualifications
Experience working with students in a higher education setting.
Knowledge of academic advising and student success strategies.
Experience with customer relationship management (CRM) software.
Ability to work in a fast-paced environment and prioritize multiple tasks.
Skills and Competencies
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Strong customer service focus and attention to details.
Ability to learn technical skills quickly.
Career Growth Opportunities and Learning Benefits
At careerzynith, we're committed to supporting the growth and development of our employees. We offer a range of learning benefits, including:
* Professional development opportunities, such as training and certification programs.
* Mentorship and coaching from experienced professionals.
* Opportunities for advancement and career growth.
* A supportive and inclusive work environment that fosters collaboration and creativity.
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We're passionate about empowering our employees to succeed and thrive in their careers.
Compensation, Perks, and Benefits
We offer a competitive salary range between $23 and $24 per hour, as well as a range of benefits, including:
* Paid time off.
* Comprehensive medical, pharmaceutical, dental, and vision benefits.
* Health savings and flexible spending accounts.
* 401(k) Savings Plan.
* Life and Disability Insurance.
* Tuition assistance.
* Employee Stock Purchase Plan.
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
How to Apply
If you're passionate about making a difference in the lives of aspiring college students, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your experience and qualifications.
Apply for this job
**About careerzynith**
careerzynith is a leading provider of higher education solutions, dedicated to helping students achieve their academic and career goals. Our mission is to provide a supportive and inclusive learning environment that fosters academic excellence, personal growth, and professional development. As a Student Success Coach, you'll be part of a dynamic team that's committed to making a positive impact on the lives of our students.
**The Role**
As an Experienced Student Success Coach, you'll play a critical role in supporting students throughout their education program at careerzynith. You'll work with each student to empower them to do their best work, overcome challenges, and develop the skills to become lifelong learners. Your primary responsibilities will include:
* Supporting enrollment, student development, and retention services while ensuring a quality learning experience
* Managing a group of assigned students and coaching each through their degree program, through proactive and timely outreach
* Encouraging and supporting students through daily and weekly outreach as they work to develop skills and knowledge for academic success
* Providing a trusted environment where students can share their thoughts, aspirations, concerns, and interests
* Offering and teaching students how to use resources to help maximize the success of each student
* Becoming a certified resume reviewer to provide resume and career development support
* Serving as a liaison for students, enabling them to connect with various departments
**What We're Looking For**
To succeed in this role, you'll need:
* A Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
As a valued member of our team, you'll enjoy a range of benefits, including:
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Work Environment and Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We're passionate about empowering our employees to succeed and thrive in their careers.
**Schedule and Availability**
We're open Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT. We hire people from all time zones that have availability during our hours of operation, in support of our students. You'll be required to work an assigned schedule during our hours of operation, which defines a 40-hour work week.
**How to Apply**
If you're passionate about making a difference in the lives of aspiring college students, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your experience and qualifications.
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
Key Responsibilities
Support enrollment, student development, and retention services while ensuring a quality learning experience.
Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
Offer and teach students how to use resources to help maximize the success of each student.
Become a certified resume reviewer to provide resume and career development support.
Serve as a liaison for students, enabling them to connect with various departments.
Essential Qualifications
Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent).
Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling.
Knowledge of academic policies and procedures.
Ability to learn technical skills quickly.
Excellent communication/listening skills, including a pleasant phone manner.
Strong customer support focus and attention to details.
Preferred Qualifications
Experience working with students in a higher education setting.
Knowledge of academic advising and student success strategies.
Experience with customer relationship management (CRM) software.
Ability to work in a fast-paced environment and prioritize multiple tasks.
Skills and Competencies
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Strong customer service focus and attention to details.
Ability to learn technical skills quickly.
Career Growth Opportunities and Learning Benefits
At careerzynith, we're committed to supporting the growth and development of our employees. We offer a range of learning benefits, including:
* Professional development opportunities, such as training and certification programs.
* Mentorship and coaching from experienced professionals.
* Opportunities for advancement and career growth.
* A supportive and inclusive work environment that fosters collaboration and creativity.
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We're passionate about empowering our employees to succeed and thrive in their careers.
Compensation, Perks, and Benefits
We offer a competitive salary range between $23 and $24 per hour, as well as a range of benefits, including:
* Paid time off.
* Comprehensive medical, pharmaceutical, dental, and vision benefits.
* Health savings and flexible spending accounts.
* 401(k) Savings Plan.
* Life and Disability Insurance.
* Tuition assistance.
* Employee Stock Purchase Plan.
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
How to Apply
If you're passionate about making a difference in the lives of aspiring college students, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your experience and qualifications.
Apply for this job