**Experienced Student Success Coach – Academic Support and Guidance**

Remote Full-time
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At arenaflex, we're committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role as an Experienced Student Success Coach.

**About arenaflex**

arenaflex is a leading education provider dedicated to empowering students to achieve their academic goals. Our team is passionate about creating a supportive and inclusive learning environment that fosters growth, development, and success. As a Student Success Coach, you'll play a vital role in helping students overcome challenges, develop essential skills, and reach their full potential.

**Job Summary**

We're seeking an experienced and compassionate Student Success Coach to join our team. As a Student Success Coach, you'll work closely with students throughout their education program, providing guidance, support, and motivation to help them achieve academic excellence. You'll be responsible for managing a group of assigned students, coaching them through their degree program, and ensuring they have the resources and support they need to succeed.

**Key Responsibilities**

* Support enrollment, student development, and retention services while ensuring a quality learning experience.
* Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
* Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
* Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
* Offer and teach students how to use resources to help maximize the success of each student.
* Become a certified resume reviewer to provide resume and career development support.
* Be a liaison for students, enabling them to connect with various departments.

**What We're Looking For**

* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details

**What We Offer**

* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

**Work Environment and Culture**

As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters growth, development, and success. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our team.

**Schedule**

* 8 hour shift
* Monday-Thursday 8am to 7pm CDT
* Friday & Saturday 8am to 5pm CDT
* We hire people from all time zones that have availability during our hours of operation, in support of our students.

**How to Apply**

If you're passionate about education and committed to making a difference in the lives of our students, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.

**Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.

**Contact Us**

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to hear from you.

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