**Experienced Student Success Coach – Academic Support and Guidance**
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At arenaflex, we're committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role as an Experienced Student Success Coach.
**About arenaflex**
arenaflex is a leading institution dedicated to providing exceptional education and support to students from all walks of life. Our mission is to empower students to achieve their academic goals and reach their full potential. We're passionate about creating a supportive and inclusive environment that fosters growth, learning, and success.
**The Role**
As an Experienced Student Success Coach at arenaflex, you'll play a vital role in helping students navigate their academic journey. You'll be the mentor who inspires students to strive for academic excellence, overcome challenges, and develop the skills to become lifelong learners. Your success will be measured by the progress of your students, and you'll have the opportunity to make a real difference in their lives.
**Key Responsibilities**
* Support enrollment, student development, and retention services while ensuring a quality learning experience.
* Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
* Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
* Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
* Offer and teach students how to use resources to help maximize the success of each student.
* Become a certified resume reviewer to provide resume and career development support.
* Be a liaison for students, enabling them to connect with various departments.
**What We're Looking For**
* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Work Environment and Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive environment that fosters growth, learning, and success. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our team.
**Schedule**
* 8 hour shift
* No weekends
* Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT
**How to Apply**
If you're passionate about making a difference in the lives of students and have the skills and experience to succeed in this role, we encourage you to apply. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Application Question(s)**
* You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree?
**Education**
* Bachelor's (Preferred)
**Work Location**
* Remote
Apply Now
Apply Now
**About arenaflex**
arenaflex is a leading institution dedicated to providing exceptional education and support to students from all walks of life. Our mission is to empower students to achieve their academic goals and reach their full potential. We're passionate about creating a supportive and inclusive environment that fosters growth, learning, and success.
**The Role**
As an Experienced Student Success Coach at arenaflex, you'll play a vital role in helping students navigate their academic journey. You'll be the mentor who inspires students to strive for academic excellence, overcome challenges, and develop the skills to become lifelong learners. Your success will be measured by the progress of your students, and you'll have the opportunity to make a real difference in their lives.
**Key Responsibilities**
* Support enrollment, student development, and retention services while ensuring a quality learning experience.
* Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
* Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
* Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
* Offer and teach students how to use resources to help maximize the success of each student.
* Become a certified resume reviewer to provide resume and career development support.
* Be a liaison for students, enabling them to connect with various departments.
**What We're Looking For**
* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Work Environment and Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive environment that fosters growth, learning, and success. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our team.
**Schedule**
* 8 hour shift
* No weekends
* Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT
**How to Apply**
If you're passionate about making a difference in the lives of students and have the skills and experience to succeed in this role, we encourage you to apply. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Application Question(s)**
* You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree?
**Education**
* Bachelor's (Preferred)
**Work Location**
* Remote
Apply Now
Apply Now