Experienced Specialty Pharmacy Technician - Data Entry Transplant Professional for High-Impact Customer Service Role in Atlanta, GA

Introduction to arenaflex arenaflex is a leading healthcare organization dedicated to transforming the way health care is delivered. With a strong commitment to innovation, customer satisfaction, and employee growth, we are seeking a highly skilled and dedicated Specialty Pharmacy Technician to join our CarePlus/Specialty Mail Order Pharmacy team in Atlanta, GA. As a key member of our team, you will play a vital role in helping patients navigate the complex world of specialty pharmacy, ensuring they receive the best possible care and support. Job Overview We are excited to offer an exceptional opportunity for a Pharmacy Technician to excel in a dynamic, high-impact customer service role. As a Specialty Pharmacy Technician - Data Entry Transplant, you will be responsible for providing top-notch support to our patients, prescribers, and internal stakeholders. With a guaranteed 40 hours per week and a schedule that does not include weekends or holidays, you will have the opportunity to make a meaningful difference in the lives of others while maintaining a healthy work-life balance. Key Responsibilities Route questionable prescriptions to the pharmacist for completion, ensuring timely and accurate processing Make outbound calls and fax physicians for prescription clarification, substitutions, and formulary changes, demonstrating excellent communication and problem-solving skills Work in a high-production environment, multitasking between patient referrals while maintaining exceptional customer service and attention to detail Collaborate with internal teams to resolve issues, provide updates, and ensure seamless patient care Utilize strong computer skills to accurately and efficiently process prescriptions, manage data, and maintain records Qualifications and Requirements To be successful in this role, you will need to possess a combination of education, experience, and skills. The following are required: 1+ years of experience as a Pharmacy Technician Pharmacy Tech Certified in the state of GA Verifiable High School diploma, GED, or equivalent COVID-19 Vaccination Requirement: arenaflex requires certain colleagues to be fully vaccinated against COVID-19, including any booster shots if required, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons Preferred Qualifications While not required, the following qualifications are highly desirable: Specialty pharmacy experience Call center experience Prescription adjudication experience, with the ability to communicate with prescribers regarding case status and assess prescription claim issues Skill and Competency Requirements To excel in this role, you will need to demonstrate: High levels of reliability, accuracy, and professionalism Excellent customer service and communication skills, both written and verbal Strong problem-solving abilities, with the capacity to think critically and make sound decisions Ability to work in a fast-paced, dynamic environment, prioritizing tasks and managing multiple responsibilities Strong computer skills, with proficiency in data entry, record-keeping, and other software applications Career Growth and Learning Opportunities At arenaflex, we are committed to the growth and development of our employees. As a Specialty Pharmacy Technician, you will have access to: Comprehensive training and onboarding programs, ensuring your success in the role Ongoing education and development opportunities, including workshops, webinars, and conferences Career advancement opportunities, with the potential to move into leadership or specialized roles A supportive and collaborative work environment, with a team dedicated to your success and growth Work Environment and Company Culture arenaflex is proud to offer a positive and inclusive work environment, with a strong focus on diversity, equity, and inclusion. Our company culture is built on the following principles: A commitment to excellence, with a focus on delivering exceptional patient care and customer service A culture of empathy, compassion, and understanding, with a dedication to supporting the well-being of our patients, employees, and communities A collaborative and inclusive work environment, with opportunities for growth, development, and advancement A strong sense of social responsibility, with a focus on giving back to our communities and making a positive impact on the world around us Compensation, Perks, and Benefits arenaflex offers a comprehensive compensation and benefits package, including: Competitive salary, with a pay range of $17.00 - $27.90 per hour Comprehensive benefits package, including medical, dental, vision insurance, and a wide range of supplemental benefits and discount programs 16 paid days off per year, plus paid holidays Opportunities for career advancement and professional growth A supportive and collaborative work environment, with a team dedicated to your success and well-being Conclusion If you are a motivated and compassionate individual, with a passion for delivering exceptional patient care and customer service, we encourage you to apply for this exciting opportunity. As a Specialty Pharmacy Technician - Data Entry Transplant at arenaflex, you will have the chance to make a meaningful difference in the lives of others, while growing and developing your skills and career. Join our team today and become a part of a dynamic and innovative organization, dedicated to transforming the way health care is delivered. Apply for this job