**Experienced Solutions Engineer - K8s Support - Customer First - Remote Opportunity at Blithequark**

Are you a seasoned Solutions Engineer with a passion for Kubernetes support and a customer-centric approach? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further than Blithequark, a rapidly growing startup that's revolutionizing the way businesses approach cloud and hybrid solutions. As a Solutions Engineer - K8s Support - Customer First, you'll play a critical role in guiding and supporting our external customers, from presale to installation and beyond. **About Blithequark** Blithequark is a Series B startup that's scaling its Solutions Architecture & Engineering team to support our growing business. We're a smart and passionate group of individuals who are dedicated to delivering exceptional customer experiences. Our team is 100% remote in the US or Canada, and we're looking for talented individuals who share our commitment to innovation and customer satisfaction. **Key Responsibilities** As a Solutions Engineer - K8s Support - Customer First, your primary role will be to collaborate, guide, and support new and existing customers. Your responsibilities will include: * Full customer life cycle - presale, setup, installation, and support * Documentation and knowledge sharing to ensure seamless customer experiences * Collaborating with cross-functional teams to deliver exceptional customer outcomes * Providing expert-level support for Kubernetes (design, deploy, manage) and cloud-native solutions * Troubleshooting and resolving complex technical issues in a timely and professional manner * Developing and maintaining technical documentation and knowledge bases **Essential Qualifications** To succeed in this role, you'll need: * 5+ years of experience in Engineering and Ops (systems, software, infrastructure, etc.) * 2+ years of experience supporting external customers (solutions, customer success, support, etc.) * Strong knowledge of orchestration, containerization, and Kubernetes (design, deploy, manage) * Experience with cloud-native solutions, including AKS, EKS, GKE, and cloud (compute, networking, and storage services) * Linux skills (Bash, Shell) are a must, with proficiency in Python, Go, and C a plus * Experience with Infrastructure as Code (IaC) and cloud-native security practices * A degree in Engineering, CS, EE, CE, or a relevant discipline is ideal **Preferred Qualifications** While not required, the following qualifications would be a plus: * Experience with cloud security, compliance, and governance * Knowledge of DevOps and CloudOps practices * Familiarity with CI/CD pipelines and automation tools * Experience with cloud-native monitoring and logging tools * Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams **Career Growth Opportunities and Learning Benefits** At Blithequark, we're committed to helping our employees grow and develop their skills. As a Solutions Engineer - K8s Support - Customer First, you'll have access to: * Ongoing training and development opportunities to stay up-to-date with the latest cloud and Kubernetes technologies * Mentorship and coaching from experienced professionals in the field * Opportunities to work on high-profile projects and contribute to the growth and success of our business * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture** Blithequark is a remote-first company that values flexibility and work-life balance. Our team is spread across the US and Canada, and we're committed to creating a culture that's inclusive, diverse, and supportive. As a Solutions Engineer - K8s Support - Customer First, you'll be part of a smart and passionate group of individuals who are dedicated to delivering exceptional customer experiences. **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * A comprehensive health insurance plan * A 401(k) matching program * Flexible PTO and vacation time * Professional development opportunities and training * A dynamic and supportive work environment that encourages collaboration and innovation **How to Apply** If you're a seasoned Solutions Engineer with a passion for Kubernetes support and a customer-centric approach, we'd love to hear from you. Please submit your application, including your resume and a cover letter that outlines your experience and qualifications. We can't wait to hear from you! Ready to Join the Blithequark Team? Don't miss this opportunity to join a rapidly growing startup that's revolutionizing the way businesses approach cloud and hybrid solutions. Apply now to become a Solutions Engineer - K8s Support - Customer First at Blithequark. Apply for this job