Experienced Seasonal Customer Service Representative – Remote Work Opportunity with careerzynith
**Join careerzynith, a global leader in customer experience and tech-powered innovation, as we continue to revolutionize the way we interact with customers. As a Seasonal Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and helping our clients achieve their business goals.**
**About careerzynith**
careerzynith is a forward-thinking organization that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is inclusive, supportive, and empowering. Our team members are passionate about providing outstanding customer service experiences and are dedicated to helping our clients succeed. With a presence in over 70 countries, careerzynith is a global leader in customer experience and tech-powered innovation.
**Career Growth and Personal Development**
This is a great opportunity to reimagine your career journey and develop new skills. As a Seasonal Customer Service Representative, you will receive comprehensive training, ongoing support, and opportunities for career growth and development. Our commitment to employee development is evident in our range of FREE Learning and Leadership Development programs, which are designed to help you achieve your career goals.
**What You Will Do in This Role**
As a Customer Service Representative working from home, you will:
* Provide inbound customer support using a call flow guide
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile
**Your Qualifications**
To succeed in this role, you will need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device – This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
**What’s in It for You**
As a Seasonal Customer Service Representative at careerzynith, you can expect:
* Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage)
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for careerzynith Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the Best Version of You!**
If you are passionate about delivering exceptional customer experiences and are looking for a career opportunity that offers growth, development, and a sense of belonging, then we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call careerzynith their “employer of choice.”
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents**
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
**For more information regarding your EEO rights as an applicant, please visit the following websites:**
* English
* Spanish
**To request a reasonable accommodation please click here.**
**If you wish to review the Affirmative Action Plan, please click here.**
Apply Job!
Apply for this job
**About careerzynith**
careerzynith is a forward-thinking organization that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is inclusive, supportive, and empowering. Our team members are passionate about providing outstanding customer service experiences and are dedicated to helping our clients succeed. With a presence in over 70 countries, careerzynith is a global leader in customer experience and tech-powered innovation.
**Career Growth and Personal Development**
This is a great opportunity to reimagine your career journey and develop new skills. As a Seasonal Customer Service Representative, you will receive comprehensive training, ongoing support, and opportunities for career growth and development. Our commitment to employee development is evident in our range of FREE Learning and Leadership Development programs, which are designed to help you achieve your career goals.
**What You Will Do in This Role**
As a Customer Service Representative working from home, you will:
* Provide inbound customer support using a call flow guide
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile
**Your Qualifications**
To succeed in this role, you will need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device – This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
**What’s in It for You**
As a Seasonal Customer Service Representative at careerzynith, you can expect:
* Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage)
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for careerzynith Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the Best Version of You!**
If you are passionate about delivering exceptional customer experiences and are looking for a career opportunity that offers growth, development, and a sense of belonging, then we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call careerzynith their “employer of choice.”
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents**
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
**For more information regarding your EEO rights as an applicant, please visit the following websites:**
* English
* Spanish
**To request a reasonable accommodation please click here.**
**If you wish to review the Affirmative Action Plan, please click here.**
Apply Job!
Apply for this job