**Experienced Sales Development Representative – Remote Business Improvement Agent**

Join arenaflex, a leading airline company, as a Sales Development Representative in our Remote Business Improvement Agent role. As a key member of our team, you will be at the forefront of our business growth, driving sales and customer satisfaction through exceptional communication and relationship-building skills. If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a dynamic and innovative airline company that values its employees and customers alike. We strive to provide exceptional customer experiences, and our team members are the driving force behind our success. As a Remote Business Improvement Agent, you will be part of a collaborative and supportive environment that fosters growth, learning, and fun. **Key Responsibilities** As a Sales Development Representative, you will be responsible for: * Participating in inbound and outbound calling efforts to create and qualify leads, direct sales and product introductions, and meet sales objectives * Making follow-up calls and emails to leads to ensure timely follow-through and close deals * Building and maintaining strong client relationships to drive repeat business and referrals * Meeting monthly and quarterly sales targets, as set by our clients * Maintaining high-quality standards and passing all call monitoring reviews with a score of 98% or higher * Acquiring new skills and knowledge to stay up-to-date with industry trends and arenaflex's products and services * Demonstrating flexibility and adaptability in various dialing efforts and meeting minimum dialing hour requirements * Collaborating with the Activities Administrator to meet sales objectives and optimize performance **Essential Qualifications** To succeed in this role, you will need: * Strong verbal and written communication skills * A high level of energy and enthusiasm for working with people * Fast and accurate data entry and note-taking skills * Proficiency with essential phone, computer, and web tools * Ability to learn, master, and communicate new associations, products, and services to clients * Comfort with making decisions throughout your shift * Flexibility and efficiency in a completely remote work environment * Ability to focus on standard business hour activities (9:00am - 5:00pm EST) * Experience working in a completely remote environment **Preferred Qualifications** While not required, the following qualifications will give you a competitive edge: * Experience in a call center, sales, or high-volume customer service environment * Bilingual English/Spanish speakers are encouraged to apply * Familiarity with arenaflex's products and services **Telecommute Requirements** To work as a Remote Business Improvement Agent, you will need: * A PC (MS Windows 10 or later) with a headset with a receiver and noise-cancellation capabilities * Rapid internet connection (at least 3 MBPS) * A quiet, distraction-free workspace in a secure environment to protect sensitive client data * Ability to work standard business hour activities (9:00am - 5:00pm EST) in a completely remote environment **Benefits** As an arenaflex employee, you will enjoy: * Clinical protection from Freedom Blue Cross (IBX) available on the first of the month following 30 days of employment * Intentional benefits through Chief, including dental/vision protection, extra security, temporary disability inclusion, basic illness inclusion, and accident inclusion available on the first of the month following 30 days of employment * 401(k) with organization match available after one year of service * Employee Assistance Program (EAP) from Employee Family Resources (EFR) with access to emotional wellness services, financial services, personal/professional development opportunities, and more * Employee discounts from LifeMart * Paid time off * Remote work environment * Potential career growth opportunities * Positive team-based culture and commitment opportunities **JOBS BENEFITS** As an arenaflex employee, you will also enjoy: * **Travel Advantages** + Free or limited flights: Employees often enjoy free or heavily discounted flights on arenaflex and sometimes on partner carriers. + Mate passes: Employees can obtain pal passes for loved ones to fly at a reduced rate. * **Health and Wellness** + Health coverage: Clinical, dental, and vision protection plans are normally available. + Health Savings Account (HSA): Some positions may offer access to an HSA. + Disaster protection: Essential extra security is often provided, with the option to purchase additional coverage. + Health projects: These could include access to workout regimes or other health initiatives. * **Financial Benefits** + 401(k) Retirement Plan: arenaflex commonly offers a 401(k) plan with employer matching contributions. + Employee Stock Buy Plan: Employees may have the option to purchase company stock at a discounted rate. + Paid time off: This includes vacation days, holidays, and sick leave. * **Career Advancement** + Training projects: Potential opportunities for professional development and training are often available. + Education repayment: Employees pursuing additional education related to their job may be eligible for education repayment. * **Balance between fun and serious activities** + Flexible schedules: Depending on the job, flexible schedules for work may be offered. + Remote work opportunities: Some non-client-facing jobs may offer the option to work remotely. If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity to join arenaflex as a Sales Development Representative in our Remote Business Improvement Agent role. Apply for this job