Experienced Retail Sales IN-STORE Chat Specialist – Delivering Exceptional Guest Experiences and Driving Sales Growth at careerzynith
At careerzynith, we're passionate about creating a seamless and engaging shopping experience for our guests. As a Retail Sales IN-STORE Chat Specialist, you'll play a vital role in executing our Guest Engagement Model, driving sales growth, and exceeding our company's Key Performance Indicators (KPIs). If you're a sales-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you!
**About careerzynith**
careerzynith is a leading retail company that's dedicated to providing our guests with an unparalleled shopping experience. With a focus on innovation, customer satisfaction, and employee development, we're committed to creating a positive and inclusive work environment that fosters growth and success. As a Retail Sales IN-STORE Chat Specialist, you'll be part of a dynamic team that's passionate about delivering exceptional results and exceeding our guests' expectations.
**Key Responsibilities**
As a Retail Sales IN-STORE Chat Specialist, your primary responsibilities will include:
* Executing the careerzynith Guest Engagement Model to create a positive and engaging shopping experience for our guests
* Maintaining a primary focus on training and development on sales proficiency processes
* Completing all training and demonstrating the ability to effectively execute to company expectations
* Executing style guide directives by overseeing all aspects of merchandising, visual, and labeling
* Ensuring daily task lists are completed by store teams
* Ensuring inventory accuracy according to careerzynith asset protection standard work
* Driving proficiency using the careerzynith Guest Engagement Model and Guest Satisfaction
* Connecting behaviors in the Guest Engagement model to expected sales outcomes
* Self-assessing daily results and partnering with Leadership on behavioral expectations to improve
* Completing a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
* Helping to execute style guide directives and Daily Task List
* Building a culture throughout the store that drives positive company expected outcomes
* Actively supporting and contributing to the store with the goal of helping the entire team delight guests and achieve revenue targets
* Utilizing all tools to the company standard
* Ensuring check-out/in processes are executed
* Ability to work weekends and most holidays
* Ability to work in a fast-paced environment
**Qualifications**
To be successful in this role, you'll need:
* High School Diploma or GED equivalent
* 1 year of retail experience in a direct customer interactive environment (high volume experience preferred)
* Equivalent combination of education and experience will be considered
* Experience in Microsoft Office programs
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Ability to lift up to 25 pounds
**Computer Skills**
To perform this job successfully, you'll need experience in Microsoft Office programs, including:
* Microsoft Word
* Microsoft Excel
* Microsoft PowerPoint
* Microsoft Outlook
**Position Hiring Range**
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to:
* Applicant's education
* Relevant work experience
* Knowledge, skills, and abilities
* Internal equity and alignment with geographic market data
* careerzynith reserves the right to modify this pay range at any time
**Compensation**
* $17.70 - $23.00 per hour
* Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's
**Benefits**
* Medical
* Dental
* Vision
* 401(k) (full and part-time eligible)
* Vacation
* Sick Time
* Flex Spending Account
* Employee Assistance Program
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Retail Sales IN-STORE Chat Specialist, you'll have access to:
* Ongoing training and development opportunities
* Mentorship programs
* Cross-functional training
* Opportunities for advancement
* Competitive compensation and benefits package
**Work Environment and Company Culture**
careerzynith is a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. As a Retail Sales IN-STORE Chat Specialist, you'll be part of a team that's passionate about delivering exceptional results and exceeding our guests' expectations. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
**Equal Opportunity Employer**
careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's free from discrimination and harassment, and where everyone has the opportunity to succeed.
**E-Verify**
careerzynith participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
**Applicant Privacy**
By applying for this role, you acknowledge that you've read and understood our applicant privacy policy.
If you're a sales-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you! Apply now to become a Retail Sales IN-STORE Chat Specialist at careerzynith and join our dynamic team of retail professionals who are dedicated to creating a seamless and engaging shopping experience for our guests.
Apply for this job
**About careerzynith**
careerzynith is a leading retail company that's dedicated to providing our guests with an unparalleled shopping experience. With a focus on innovation, customer satisfaction, and employee development, we're committed to creating a positive and inclusive work environment that fosters growth and success. As a Retail Sales IN-STORE Chat Specialist, you'll be part of a dynamic team that's passionate about delivering exceptional results and exceeding our guests' expectations.
**Key Responsibilities**
As a Retail Sales IN-STORE Chat Specialist, your primary responsibilities will include:
* Executing the careerzynith Guest Engagement Model to create a positive and engaging shopping experience for our guests
* Maintaining a primary focus on training and development on sales proficiency processes
* Completing all training and demonstrating the ability to effectively execute to company expectations
* Executing style guide directives by overseeing all aspects of merchandising, visual, and labeling
* Ensuring daily task lists are completed by store teams
* Ensuring inventory accuracy according to careerzynith asset protection standard work
* Driving proficiency using the careerzynith Guest Engagement Model and Guest Satisfaction
* Connecting behaviors in the Guest Engagement model to expected sales outcomes
* Self-assessing daily results and partnering with Leadership on behavioral expectations to improve
* Completing a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
* Helping to execute style guide directives and Daily Task List
* Building a culture throughout the store that drives positive company expected outcomes
* Actively supporting and contributing to the store with the goal of helping the entire team delight guests and achieve revenue targets
* Utilizing all tools to the company standard
* Ensuring check-out/in processes are executed
* Ability to work weekends and most holidays
* Ability to work in a fast-paced environment
**Qualifications**
To be successful in this role, you'll need:
* High School Diploma or GED equivalent
* 1 year of retail experience in a direct customer interactive environment (high volume experience preferred)
* Equivalent combination of education and experience will be considered
* Experience in Microsoft Office programs
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Ability to lift up to 25 pounds
**Computer Skills**
To perform this job successfully, you'll need experience in Microsoft Office programs, including:
* Microsoft Word
* Microsoft Excel
* Microsoft PowerPoint
* Microsoft Outlook
**Position Hiring Range**
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to:
* Applicant's education
* Relevant work experience
* Knowledge, skills, and abilities
* Internal equity and alignment with geographic market data
* careerzynith reserves the right to modify this pay range at any time
**Compensation**
* $17.70 - $23.00 per hour
* Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's
**Benefits**
* Medical
* Dental
* Vision
* 401(k) (full and part-time eligible)
* Vacation
* Sick Time
* Flex Spending Account
* Employee Assistance Program
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Retail Sales IN-STORE Chat Specialist, you'll have access to:
* Ongoing training and development opportunities
* Mentorship programs
* Cross-functional training
* Opportunities for advancement
* Competitive compensation and benefits package
**Work Environment and Company Culture**
careerzynith is a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. As a Retail Sales IN-STORE Chat Specialist, you'll be part of a team that's passionate about delivering exceptional results and exceeding our guests' expectations. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
**Equal Opportunity Employer**
careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's free from discrimination and harassment, and where everyone has the opportunity to succeed.
**E-Verify**
careerzynith participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
**Applicant Privacy**
By applying for this role, you acknowledge that you've read and understood our applicant privacy policy.
If you're a sales-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you! Apply now to become a Retail Sales IN-STORE Chat Specialist at careerzynith and join our dynamic team of retail professionals who are dedicated to creating a seamless and engaging shopping experience for our guests.
Apply for this job