**Experienced REMOTE Live Chat Customer Support Specialist – Global Shipping Container Sales**

Are you a highly motivated and self-driven individual with excellent communication skills? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark, a leading shipping container supplier based in Tampa, Florida, as a REMOTE Live Chat Customer Support Specialist. At blithequark, we pride ourselves on providing top-notch customer service to our clients across the United States. As a key member of our global sales team, you will play a vital role in answering live chats, providing exceptional support, and driving sales growth. If you're passionate about delivering outstanding customer experiences and have a knack for sales, we want to hear from you! **About blithequark** blithequark is a pioneering shipping container supplier that has revolutionized the industry with its innovative approach to container sales. With a strong presence in the US market, we cater to a diverse range of clients, from small businesses to large corporations. Our commitment to excellence, customer satisfaction, and quality has earned us a reputation as a trusted and reliable partner in the shipping container industry. **Job Summary** As a REMOTE Live Chat Customer Support Specialist, you will be responsible for: * Answering live chats from customers and providing exceptional support and guidance * Responding to customer inquiries, resolving issues, and escalating complex problems to senior team members * Collaborating with the sales team to drive sales growth and meet revenue targets * Maintaining accurate records of customer interactions, sales, and performance metrics * Participating in ongoing training and development programs to enhance skills and knowledge **Key Responsibilities** * Answer live chats from customers, responding to their inquiries, and resolving issues in a timely and professional manner * Provide product information, pricing, and availability to customers, and make recommendations to meet their needs * Collaborate with the sales team to identify sales opportunities and drive revenue growth * Maintain accurate records of customer interactions, sales, and performance metrics * Participate in ongoing training and development programs to enhance skills and knowledge * Meet or exceed sales targets and performance metrics * Work closely with the customer service team to ensure seamless communication and resolution of customer issues **Essential Qualifications** * 1+ year of experience in customer service, sales, or a related field * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Proficiency in using live chat software and CRM systems * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines * High school diploma or equivalent required; degree in a related field preferred **Preferred Qualifications** * Experience in the shipping container industry or a related field * Knowledge of sales and marketing principles, with a strong understanding of customer behavior and preferences * Certification in customer service or sales, such as Certified Customer Service Representative (CCSR) or Certified Sales Professional (CSP) * Fluency in multiple languages, with the ability to communicate effectively with customers from diverse backgrounds * Experience working in a REMOTE environment, with the ability to work independently and manage time effectively **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Proficiency in using live chat software and CRM systems * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines * High level of integrity, with a strong commitment to customer satisfaction and sales growth **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a REMOTE Live Chat Customer Support Specialist, you will have access to: * Ongoing training and development programs to enhance skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment with a team of experienced professionals * Flexible work arrangements, including REMOTE work options * Competitive compensation and benefits package, including paid sick days, paid days off, and holidays **Work Environment and Company Culture** blithequark is a global company with a diverse and inclusive work environment. We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome, respected, and empowered to succeed. Our company culture is built on the principles of: * Collaboration and teamwork * Innovation and creativity * Customer satisfaction and sales growth * Continuous learning and development * Flexibility and work-life balance **Compensation, Perks, and Benefits** As a REMOTE Live Chat Customer Support Specialist, you will receive: * Base salary of $500 per month * 5% commission on each sale, with an average commission of $20-$30 per container sold * Paid sick days, paid days off, and holidays * Flexible work arrangements, including REMOTE work options * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment with a team of experienced professionals **How to Apply** If you're a motivated and self-driven individual with a passion for delivering outstanding customer experiences, we invite you to apply for this exciting opportunity. Please email your resume and a cover letter to [insert email address] with the subject line "REMOTE Live Chat Customer Support Specialist – Application." We look forward to hearing from you and exploring how you can contribute to our team's success! Apply for this job