Experienced Remote Data Entry Technician – Customs Brokerage Team Member with Excellent Customer Service Skills

Remote Full-time
Introduction to arenaflex
arenaflex is a leading organization in the logistics and supply chain industry, committed to providing exceptional services to its clients. With a strong focus on team-oriented and fast-paced work environments, arenaflex is looking for a highly motivated and self-driven individual to join its Customs Brokerage team as a Remote Data Entry Technician. This part-time, entry-level position offers a unique opportunity to work with a dynamic team and develop skills in data entry, customer service, and supply chain management.

Job Overview
The ideal candidate for this position will have a positive attitude, excellent communication skills, and a proven history of providing exceptional customer service. As a Remote Data Entry Technician, you will be responsible for ensuring accurate and timely data entry into our operating system, understanding and identifying customs documentation, and providing excellent customer service to internal and external stakeholders. This role requires strong organizational and time management skills, as well as a professional attitude that exemplifies the culture of arenaflex.

Key Responsibilities

Ensure accurate and timely data entry into our operating system
Understand and identify customs documentation
Transpose customs declaration information from documents into the customs entry system to allow for the build of a valid customs declaration
Verify documents received for Import customs purposes are compliant and correct
Provide excellent customer service building and maintaining strong relationships both internally and externally
Ensure compliance at all times to regulations
Daily execution of workflow and department metrics


Qualifications and Skills
To be successful in this role, you will need to have:

Associate's or Bachelor's Degree
Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely both verbally and in writing
Strong organizational and prioritization skills
Proficient computer skills, including solid data entry with high accuracy rate, email, internet, Excel, Word, and PowerPoint
A growth mindset, eager to learn and develop your skills
Desire for a career in supply chain/logistics


Preferred Qualifications
While not required, the following qualifications are preferred:

Previous experience in data entry or customer service
Knowledge of customs brokerage and logistics
Experience with operating systems and software applications
Strong analytical and problem-solving skills


Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a Remote Data Entry Technician, you will have the opportunity to develop your skills in data entry, customer service, and supply chain management. You will also have access to training and personnel development programs, as well as opportunities for career advancement within the company.

Work Environment and Company Culture
arenaflex is a team-oriented and fast-paced work environment that values excellence, integrity, and customer satisfaction. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. As a Remote Data Entry Technician, you will be part of a dynamic team that is dedicated to providing exceptional services to our clients.

Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental, and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program


Conclusion
If you are a motivated and self-driven individual with excellent communication skills and a desire to work in the logistics and supply chain industry, we encourage you to apply for the Remote Data Entry Technician position at arenaflex. This is a unique opportunity to join a dynamic team and develop your skills in data entry, customer service, and supply chain management. Apply now and take the first step towards a rewarding and challenging career with arenaflex.

arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates. All your information will be kept confidential according to EEO guidelines.

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