**Experienced Remote Client Service Specialist - Fintech Industry Leader - Nebraska Resident Only - $19.00 - $19.50 per Hour**

Join the Team at Fiserv: A Global Leader in Fintech and Payments Are you a motivated and customer-focused individual looking for a challenging and rewarding role in the fintech industry? Do you have a passion for delivering exceptional service and resolving technical issues? If so, we want to hear from you! Fiserv, a global leader in fintech and payments, is seeking an experienced Remote Client Service Specialist to join our team. As a Remote Client Service Specialist, you will play a critical role in supporting our clients with basic technical inquiries and providing operational servicing support. This is a 100% remote role, giving you full control over your work environment, and offers a competitive salary and benefits package. About Fiserv Fiserv is a global fintech leader with over 40,000 associates proudly serving clients in more than 100 countries. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Our commitment to excellence and purposeful innovation has earned us a reputation as one of the most innovative companies in the world. We are a FORTUNE 500 company, a top scorer on Bloomberg’s Gender-Equality Index, and an Equal Opportunity Employer. Job Summary As a Remote Client Service Specialist at Fiserv, you will be responsible for providing exceptional service to our clients by answering technical inquiries, resolving issues, and providing operational servicing support. This is a fast-paced, high-volume call center role that requires strong communication skills, technical savvy, and a customer-focused mindset. You will work in a remote environment, using state-of-the-art equipment to connect with clients quickly and efficiently. Key Responsibilities: Receive inbound calls from financial institution partners, answering questions and driving issues to resolution to the client’s satisfaction. Serve as the primary point of contact for clients, providing operational servicing support and issue resolution. Identify in-house knowledge articles and technical documents to help assist clients and provide a WOW experience. Provide level 1 technical support to resolve issues before escalating. Work in a quiet and secure environment to manage a consistent flow of calls and client interaction without disruption or distraction. Requirements Essential Qualifications: Must be a Nebraska resident. High school diploma or GED required. Minimum of one year of consistent experience working in the financial services/banking field interacting with clients. Must be able to follow established guidelines to accomplish tasks. Experience working on multiple programs/platforms simultaneously. Strong communication skills, both verbal and written. Ability to communicate in a concise, clear, and professional manner. Experience in a call center environment or remote (work from home) office experience strongly preferred. Preferred Qualifications: Two years of experience in a customer-facing call center environment, preferably with a financial institution (bank or credit union). Strong work tenure with previous roles lasting a year or more. Skills and Competencies To succeed in this role, you will need: Excellent communication and interpersonal skills. Strong technical skills and ability to learn new systems and technologies. Ability to work in a fast-paced, high-volume environment. Strong problem-solving and analytical skills. Ability to work independently in a remote environment. Career Growth Opportunities and Learning Benefits At Fiserv, we are committed to the growth and development of our associates. We offer: Competitive salary and benefits package. Opportunities for career advancement and professional growth. Comprehensive training program to ensure success in your role. Work Environment and Company Culture At Fiserv, we pride ourselves on a culture of excellence, innovation, and inclusion. We offer: 100% remote work environment. Flexible work schedule. Opportunities for professional development and growth. Diverse and inclusive work environment. Compensation, Perks, and Benefits We offer a comprehensive compensation and benefits package, including: Competitive salary: $19.00 - $19.50 per hour. Benefits on day one, including medical, dental, and vision. Paid holidays and premium pay for overtime. Shift differentials for those working 2nd or 3rd shift. $2,000 sign-on bonus (ask your recruiter for details). How to Apply If you are a motivated and customer-focused individual looking for a challenging and rewarding role in the fintech industry, we want to hear from you! To apply, please: Apply using your legal name. Complete the step-by-step profile and attach your resume. Conclusion We are excited to welcome a new team member to our Remote Client Service Specialist team! If you are passionate about delivering exceptional service, resolving technical issues, and working in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team at Fiserv and make a difference in the fintech industry! Apply for this job