**Experienced Product Principal - Customer Experience - Remote**

Are you a seasoned product leader with a passion for driving business growth and customer satisfaction? Do you have a proven track record of developing innovative solutions and collaborating with cross-functional teams to deliver high-impact products? If so, we invite you to join blithequark as an Experienced Product Principal - Customer Experience, where you will play a critical role in shaping the future of our enterprise product line. At blithequark, we are committed to delivering exceptional customer experiences that drive business value and growth. Our team of talented professionals is dedicated to creating innovative solutions that meet the evolving needs of our customers. As an Experienced Product Principal - Customer Experience, you will be responsible for connecting strategies and defining scope across multiple product teams and domains, ensuring the delivery of high-quality products that meet customer needs and drive business results. **About blithequark** blithequark is a leading organization that is revolutionizing the way we approach product development and customer experience. Our company culture is built on a foundation of innovation, collaboration, and customer-centricity. We believe in empowering our employees to take ownership of their work and strive for excellence in everything we do. As a member of our team, you will have the opportunity to work on high-impact projects, collaborate with talented professionals, and develop your skills and expertise in a dynamic and supportive environment. **Key Responsibilities** As an Experienced Product Principal - Customer Experience, you will be responsible for the following key responsibilities: * **Delivery and Execution (10%):** Coordinate with Distinguished Engineers, User Experience Principals, and impacted teams to ensure a clear path to scope and alignment. Review recommended solutions and work of product teams to ensure products align with company, stakeholder, and end-user priorities. * **Strategy and Planning (60%):** Partner with cross-functional programs or technology portfolios to align outcomes. Cascade context up to leadership and strategy down to balanced teams using OKRs. Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers, and balanced teams. Create, coordinate, and sequence activities to ensure alignment across impacted teams. Provide visibility of work by providing a holistic roadmap with dependencies. * **Team and Stakeholder (30%):** Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery. Foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments. Manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience. **Direct Manager/Direct Reports** This position typically reports to a Director and has 0 direct reports. **Travel Requirements** Typically requires overnight travel 5% to 20% of the time. **Physical Requirements** Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions** Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications** * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. **Preferred Qualifications** * Working knowledge of Microsoft Office Suite. * Working knowledge of presentation software (e.g., Microsoft PowerPoint). * Demonstrated ability to collaborate and work effectively with cross-functional teams. * Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences. * Excellent written and verbal communication skills. * 2+ years of previous leadership experience. **Minimum Education** * The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education** * No additional education. **Minimum Years of Work Experience** * 8 **Preferred Years of Work Experience** * No additional years of experience. **Minimum Leadership Experience** * None **Preferred Leadership Experience** * None **Certifications** * None **Competencies** * Business Insights * Drives Vision and Purpose * Manages Ambiguity * Nimble Learning * Self-Development * Collaborates * Cultivates Innovation * Manages Complexity * Situational Adaptability * Balances Stakeholders * Communicates Effectively * Customer Focus * Drives Results * Interpersonal Savvy * Organizational Savvy **What We Offer** As an Experienced Product Principal - Customer Experience at blithequark, you will have the opportunity to work on high-impact projects, collaborate with talented professionals, and develop your skills and expertise in a dynamic and supportive environment. We offer a competitive compensation package, comprehensive benefits, and a range of perks and incentives to support your career growth and well-being. **How to Apply** If you are a motivated and experienced product leader with a passion for driving business growth and customer satisfaction, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job