**Experienced Product Operations Specialist - Remote Customer Support Role at blithequark**

Are you a highly organized and detail-oriented individual with a passion for delivering exceptional customer experiences? Do you have a strong background in product operations and a keen eye for detail? If so, we encourage you to apply for the Product Operations Specialist role at blithequark, where you will play a critical part in shaping the customer support experience for our valued clients. **About blithequark** blithequark is a leading provider of innovative travel solutions, dedicated to delivering exceptional customer experiences through our cutting-edge products and services. As a Product Operations Specialist, you will be part of a dynamic team that is passionate about delivering world-class support to our clients. With a strong focus on customer satisfaction, we strive to create a seamless and personalized experience for our customers, every time. **Job Summary** We are seeking an experienced Product Operations Specialist to join our remote customer support team at blithequark. As a key member of our team, you will be responsible for executing and maintaining land seller products (accommodations, vehicles, travel, insurance, etc.) for blithequark. This includes setting up merchant contract rules, estimating and stock, and progressing special evaluating changes and related added value contributions. You will also ensure accurate and convenient display in all distribution channels to guarantee precise item delivery to blithequark clients. **Key Responsibilities** * Create and maintain land seller profiles in the visit management framework, including merchant settlement data, parent/chain connections, and stock portions, where relevant. * Set up and maintain all pricing and other selling rules for all direct land merchants. * Set up design and rules for all electronically associated sellers. * Manage land item work for new objections. * Screen land items serious climate and suggest and set up edge methodologies where proper. * Participate in investigating of visit management framework innovation issues, and outsider innovation associations (e.g., IBS and HotelBeds); capability as a contact with outsider suppliers where suitable. * Provide pricing and objective data to marketing materials. * Collaborate with Product Development group on individual seller issues requiring clarity and goal as well as help with inn oversell circumstances. * Assist other blithequark divisions with questions or issues connected with objections and land item contributions. * Furnish and help blithequark offices with client goal for land items on a case-by-case basis. * Cooperate with Product Development to create and meet yearly open available to be purchased (OFS) schedule. * Assist Product Activities Facilitator with lodging stock administration, land detailing, and different errands depending on the situation. * Assist with emergency management for catastrophic events and crisis circumstances. * Establish and encourage entrusting associations with partner at all levels. * Other duties as assigned. **Capabilities and Instruction Necessities** * Four-year certification; or comparable work experience; or identical mix of education and experience. * Basic manager and powerful issue solver with intelligent fixes. * Meticulous and highly coordinated. * Ability to work independently and collaboratively. * Self-motivated. * Strong oral and written communication skills, ability to present to senior management. * Proficient in Microsoft Excel and Viewpoint. * Familiarity with blithequark projects, strategies, and systems. * Familiarity with blithequark Reservation frameworks. * Experience with Microsoft Power BI. **Preferred Abilities** * At least 2 years of travel or hospitality experience. * Knowledge of blithequark projects, strategies, and systems. * Knowledge of blithequark Reservation frameworks. * Experience with Microsoft Power BI. **Work Environment** This occupation works in a professional office environment. This job regularly utilizes standard office equipment like computers, phones, scanners, and file organizers. **What We Offer** * Competitive hourly rate of $25/hour. * Opportunity to work in a dynamic and innovative company. * Collaborative and supportive work environment. * Professional development and growth opportunities. * Comprehensive benefits package, including health, dental, and vision insurance. * Generous paid time off and holidays. * Access to cutting-edge technology and tools. **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for the Product Operations Specialist role at blithequark. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and advancement. **Contact Us** If you have any questions or would like to learn more about the Product Operations Specialist role at blithequark, please do not hesitate to contact us. We look forward to hearing from you! Apply for this job