Experienced Pre-Licensed Customer Service Representative for Dynamic Insurance Support – Remote Work Opportunity with blithequark

Introduction to blithequark Imagine being part of a global, digital business services company that is dedicated to delivering the most advanced, digitally powered business services to help the world's best brands streamline their operations in meaningful and sustainable ways. At blithequark, we pride ourselves on our global scale and local presence, allowing us to be a force of good in supporting our communities, our clients, and the environment. With over 500,000 inspired and passionate people speaking more than 300 languages, we are a vibrant and diverse team that is committed to making a positive impact. About the Role We are on the hunt for talented and motivated individuals to join our team as Pre-Licensed Customer Service Representatives. As a key contributor to our team, you will have the opportunity to work in a collaborative and engaging environment, interacting with people from all walks of life and resolving complex consumer issues in a fast-paced environment. If you are looking for a career and not just another job, blithequark is the place for you! We want to invest in your future and provide you with the tools and support you need to succeed. Key Responsibilities As a Pre-Licensed Customer Service Representative, your responsibilities will include: Resolving complex consumer issues and advising first-level representatives on high-level issues Assisting policyholders with billing questions and concerns Providing support to policyholders with any policy changes requested Supporting policyholders' needs by providing recommendations and adjusting as necessary Using excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines Qualifications We are looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you will need: At least 6 months of customer service experience To be over 18 years of age The ability to type 25 words per minute A high school graduate or GED Comfort with desktop computer systems Proven oral and written communication skills Logical problem-solving skills Availability to work various shifts The ability to use Windows operating systems Organization and work prioritization skills Preferred qualifications include: 6 months of call center experience Work from Home Requirements To work from home with blithequark, you will need: A reliable internet connection with a minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps An ISP with no packet loss and a ping under 50ms Proof of internet speed A clean and quiet workspace Career Growth Opportunities At blithequark, we are committed to providing our employees with the tools and support they need to succeed. We offer a 5-day paid training program to help you prepare for the State Insurance Exam, and we will provide a trainer, study materials, and cover the cost and schedule your state exam. After you pass your exam, we will support you in obtaining your license in the 50 states/territories we operate in. With blithequark, the sky is the limit, and you will have the opportunity to advance your career and reach your full potential. Benefits and Perks As a Pre-Licensed Customer Service Representative with blithequark, you will enjoy a range of benefits and perks, including: Paid training Competitive wages Full benefits, including medical, dental, vision, and 401k Paid time off Employee wellness and engagement programs Company Culture At blithequark, we are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are dedicated to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Our mission is to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. Conclusion If you are a motivated and talented individual who is looking for a career and not just another job, we encourage you to apply for the Pre-Licensed Customer Service Representative role with blithequark. With our commitment to investing in your future, providing a supportive and inclusive work environment, and offering a range of benefits and perks, we are confident that you will find a rewarding and challenging career with our team. Don't miss out on this opportunity to join a dynamic and growing company and take your career to the next level. Apply now and become a part of the blithequark team! Apply for this job