Experienced Patient Account Analyst II - CBO Customer Service - Remote Opportunity at careerzynith
**Job Title:** Experienced Patient Account Analyst II - CBO Customer Service - Remote Opportunity at careerzynith
**Job Summary:**
careerzynith is seeking an experienced Patient Account Analyst II to join our CBO Customer Service team in a remote work arrangement. As a key member of our team, you will be responsible for performing a variety of registration, billing, follow-up, and collection functions for all payers, including self-pay. You will also be responsible for verifying insurance benefits, contacting patients for necessary information, processing financial assistance applications, and resolving inquiries received pertaining to patient accounts. If you have a passion for delivering exceptional customer service, are highly organized, and have a strong attention to detail, we encourage you to apply for this exciting opportunity.
**About careerzynith:**
careerzynith is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. Our organization is dedicated to providing high-quality, patient-centered care to our communities. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking like-minded individuals to join our team.
**Job Responsibilities:**
As a Patient Account Analyst II, you will be responsible for the following duties and responsibilities:
* Perform a variety of registration, billing, follow-up, and collection functions for all payers, including self-pay
* Verify insurance benefits
* Contact patients for necessary information pertaining to registration, billing, and collection
* Process financial assistance applications
* Resolve inquiries received pertaining to patient accounts
* Post payments, adjustments, and denials to patient accounts
* Review accounts for outside collection or legal authorization
* Work with internal departments to obtain information for external requests, including refunds
* Act as a liaison to outside vendors
* Review debits, credits, refunds, bad debt, and contractual allowances for accuracy and process as applicable
* Reconcile electronic payment remittances
* Know and follow all billing regulations and corporate compliance plans
* Provide feedback to management on issues that impede timeliness or quality of billing and work with management to resolve
* Always show respect and value for our customers and project an image of professionalism
* Independently review assigned reports to ensure goals and deadlines are met
* Lockbox reconciliation and reporting
* Assist management with training new staff
* Obtain prior authorization for scheduled services
* Perform other duties as assigned
**Requirements:**
To be successful in this role, you will need to have the following qualifications and skills:
* High school diploma or equivalent
* Ability to accurately and independently solve problems by taking a basic skills test and scoring a minimum of 80%
* Excellent communication and interpersonal skills
* Ability to input and retrieve information from a computer, operate a calculator, fax machine, and copier
* Previous experience with computers and office applications
* Ability to move about the office and between workstations
* Ability to occasionally lift, move, and carry moderately heavy materials
* Commitment to exceptional customer service
* Strong organizational skills and the ability to multi-task
* At least 1 year of experience in medical registration, billing, customer service, or collection
* Ability to manage large volumes of work, ability to quickly learn and retain information regarding issues that present themselves
* Ability to work in a team environment and be supportive of our department and careerzynith mission and values
**Benefits:**
careerzynith offers a competitive benefits package, including:
* Medical, dental, and vision coverage
* Company-paid life insurance
* Paid time off
* 401(k) retirement plan
* Employee assistance program
* Employee discounts
* Opportunities for career growth and professional development
**Work Environment:**
As a remote employee, you will have the flexibility to work from home and enjoy a comfortable and productive work environment. You will have access to all the necessary tools and resources to perform your job duties, and you will be part of a team that values collaboration, innovation, and excellence.
**How to Apply:**
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
**Equal Employment Opportunity:**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to fostering a culture of inclusion and respect, and we are dedicated to providing a work environment that is free from discrimination and harassment.
**Contact Information:**
If you have any questions or would like to learn more about this opportunity, please contact our HR department at [insert contact information]. We look forward to hearing from you!
**Note:**
careerzynith is a not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. Our organization is dedicated to providing high-quality, patient-centered care to our communities. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking like-minded individuals to join our team.
Apply for this job
**Job Summary:**
careerzynith is seeking an experienced Patient Account Analyst II to join our CBO Customer Service team in a remote work arrangement. As a key member of our team, you will be responsible for performing a variety of registration, billing, follow-up, and collection functions for all payers, including self-pay. You will also be responsible for verifying insurance benefits, contacting patients for necessary information, processing financial assistance applications, and resolving inquiries received pertaining to patient accounts. If you have a passion for delivering exceptional customer service, are highly organized, and have a strong attention to detail, we encourage you to apply for this exciting opportunity.
**About careerzynith:**
careerzynith is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. Our organization is dedicated to providing high-quality, patient-centered care to our communities. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking like-minded individuals to join our team.
**Job Responsibilities:**
As a Patient Account Analyst II, you will be responsible for the following duties and responsibilities:
* Perform a variety of registration, billing, follow-up, and collection functions for all payers, including self-pay
* Verify insurance benefits
* Contact patients for necessary information pertaining to registration, billing, and collection
* Process financial assistance applications
* Resolve inquiries received pertaining to patient accounts
* Post payments, adjustments, and denials to patient accounts
* Review accounts for outside collection or legal authorization
* Work with internal departments to obtain information for external requests, including refunds
* Act as a liaison to outside vendors
* Review debits, credits, refunds, bad debt, and contractual allowances for accuracy and process as applicable
* Reconcile electronic payment remittances
* Know and follow all billing regulations and corporate compliance plans
* Provide feedback to management on issues that impede timeliness or quality of billing and work with management to resolve
* Always show respect and value for our customers and project an image of professionalism
* Independently review assigned reports to ensure goals and deadlines are met
* Lockbox reconciliation and reporting
* Assist management with training new staff
* Obtain prior authorization for scheduled services
* Perform other duties as assigned
**Requirements:**
To be successful in this role, you will need to have the following qualifications and skills:
* High school diploma or equivalent
* Ability to accurately and independently solve problems by taking a basic skills test and scoring a minimum of 80%
* Excellent communication and interpersonal skills
* Ability to input and retrieve information from a computer, operate a calculator, fax machine, and copier
* Previous experience with computers and office applications
* Ability to move about the office and between workstations
* Ability to occasionally lift, move, and carry moderately heavy materials
* Commitment to exceptional customer service
* Strong organizational skills and the ability to multi-task
* At least 1 year of experience in medical registration, billing, customer service, or collection
* Ability to manage large volumes of work, ability to quickly learn and retain information regarding issues that present themselves
* Ability to work in a team environment and be supportive of our department and careerzynith mission and values
**Benefits:**
careerzynith offers a competitive benefits package, including:
* Medical, dental, and vision coverage
* Company-paid life insurance
* Paid time off
* 401(k) retirement plan
* Employee assistance program
* Employee discounts
* Opportunities for career growth and professional development
**Work Environment:**
As a remote employee, you will have the flexibility to work from home and enjoy a comfortable and productive work environment. You will have access to all the necessary tools and resources to perform your job duties, and you will be part of a team that values collaboration, innovation, and excellence.
**How to Apply:**
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
**Equal Employment Opportunity:**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to fostering a culture of inclusion and respect, and we are dedicated to providing a work environment that is free from discrimination and harassment.
**Contact Information:**
If you have any questions or would like to learn more about this opportunity, please contact our HR department at [insert contact information]. We look forward to hearing from you!
**Note:**
careerzynith is a not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. Our organization is dedicated to providing high-quality, patient-centered care to our communities. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking like-minded individuals to join our team.
Apply for this job