**Experienced Part-Time Data Entry Specialist – Remote Customer Service Representative**

Are you a detail-oriented and customer-focused individual looking for a part-time opportunity to make a difference in the lives of clients? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join blithequark's team as a Part-Time Data Entry Specialist – Remote Customer Service Representative. At blithequark, we are committed to building a better future for our clients and our communities. We believe that exceptional talent is the foundation of our success, and we're looking for individuals who share our passion for delivering outstanding customer experiences. As a Part-Time Data Entry Specialist – Remote Customer Service Representative, you will play a critical role in supporting our clients with their financial needs, providing exceptional service, and helping us achieve our mission. **About this role:** In this part-time position, you will work from home as a remote customer service representative, providing support to clients with their financial needs. You will be the first point of contact for clients, resolving their issues and concerns in a timely and professional manner. This is a challenging role that requires strong communication skills, attention to detail, and a passion for delivering exceptional customer experiences. **Key responsibilities:** * Work from home as a remote customer service representative, providing support to clients with their financial needs * Resolve client issues and concerns in a timely and professional manner * Perform moderately complex customer service tasks, including troubleshooting and problem-solving * Manage risk by following all policies and procedures and staying up-to-date with changes to them * Advocate for digital services, such as online delivery of statements and other documents, online bill pay, and other digital opportunities * Collaborate with internal and external partners to resolve client issues and improve customer experiences **Required qualifications:** * 2+ years of customer service, financial services, or contact center experience, or equivalent demonstrated through a combination of work experience, training, military experience, or education * Strong verbal, written, and interpersonal skills * Ability to navigate multiple computer system windows and applications, and use search tools to find information * Ability to communicate effectively with internal and external partners and clients/customers * Basic Microsoft Office skills * Ability to troubleshoot common computer issues * Ability to analyze and implement digital upgrades to improve customer experiences * Business industry experience * Knowledge of investment terminology * Contact center experience * Bachelor's degree or higher **Preferred qualifications:** * Experience handling complex transactions and conducting in-depth analysis to resolve complex client requests * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities and deadlines * Experience with digital services, such as online delivery of statements and other documents, online bill pay, and other digital opportunities * Business industry experience * Knowledge of investment terminology * Contact center experience * Bachelor's degree or higher **Work assumptions:** * The start date for this position is October 23, 2023 * Ability to work at the specified location below * Required location listed below. Relocation assistance is not available for this position **We value diversity:** At blithequark, we believe in diversity, equity, and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **About blithequark:** blithequark is a leading financial services company that is committed to building strong relationships with our clients and communities. We believe that exceptional talent is the foundation of our success, and we're looking for individuals who share our passion for delivering outstanding customer experiences. Our team is dedicated to providing a supportive and inclusive work environment that encourages growth, learning, and innovation. **Career growth opportunities and learning benefits:** As a Part-Time Data Entry Specialist – Remote Customer Service Representative, you will have opportunities to develop your skills and advance your career within blithequark. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your goals. You will also have access to our comprehensive benefits package, including health insurance, retirement savings, and paid time off. **Work environment and company culture:** blithequark is a dynamic and fast-paced work environment that is committed to innovation and excellence. We believe in fostering a culture of collaboration, respect, and open communication, and we're looking for individuals who share our values. Our team is dedicated to providing a supportive and inclusive work environment that encourages growth, learning, and innovation. **Compensation, perks, and benefits:** As a Part-Time Data Entry Specialist – Remote Customer Service Representative, you will be eligible for a competitive hourly rate of $25-$35 per hour. You will also have access to our comprehensive benefits package, including health insurance, retirement savings, and paid time off. **How to apply:** If you're a motivated and customer-focused individual who is looking for a part-time opportunity to make a difference in the lives of clients, we invite you to apply for this role. Please visit our website at [insert website URL] to learn more about this opportunity and to submit your application. Apply now! Apply for this job