Experienced Part-Time Data Entry Specialist – American Airlines Remote
Are you ready to embark on a thrilling adventure, where every day brings new challenges and opportunities to grow? Do you want to be part of a dynamic team that values innovation, diversity, and inclusion? Look no further! careerzynith is seeking an experienced Part-Time Data Entry Specialist to join our American Airlines Remote team. As a key member of our team, you will play a vital role in supporting our customers and colleagues, while enjoying the flexibility and freedom of remote work.
**Why You'll Love This Job**
As a Part-Time Data Entry Specialist, you will be responsible for providing top-notch support to our customers and colleagues in all aspects of end-user computing, including software and hardware installations, updates, and general support of PC desktop/PC systems and peripherals. You will be the go-to expert for all IT-related queries, ensuring that our customers receive seamless and efficient support.
**What You'll Do**
* Arrange, install, test, and maintain IT clients' desktop software and hardware; support mobile workforce
* Provide guidance to IT clients on all aspects of end-user computing and desktop-based LAN systems software
* Responsible for start-to-finish issue ownership, resolution, and communication with representatives
* Provide local training to clients
* Resolve and close tickets/work orders supporting end-user desktops and peripherals
* Answer customer care issues escalated from the Helpdesk
* Contribute to desktop projects (global installs/renovations) as a project team member
* Remotely analyze and resolve requests using remote tools
* Investigate and collaborate with other departments to assist with infrastructure-related issues
* Record client interactions in incident management system including resource management
* Recover data from hard drives and perform data migration
* Maintain remote access for virtual private network (VPN) as well as remote/broadband availability for PCs
* Install and configure local and network-based printers
* Perform routine maintenance
* Work various shifts, including evenings, weekends, and holidays, and be prepared to travel as required
* Follow management direction, complying with IT strategy and policy
**All You'll Need for Success**
* Minimum Qualifications:
+ Bachelor's degree in Computer Science, Data Systems, or related field, or equivalent work experience/training
+ 3 years of hands-on IT work experience supporting and resolving various PC desktop software and hardware issues
+ Should have firsthand experience supporting PCs in a Windows/TCPIP environment
* Preferred Qualifications:
+ A+ certification
+ MCSE/MCP certification
+ Previous IT foundation experience in an Aircraft/Airport environment
**Essential Skills and Competencies**
* General knowledge of all Windows-based operating systems, including Windows 10
* Knowledge of workflow and tagging systems
* Familiarity with VPN availability and ability to troubleshoot issues
* Ability to work independently and act in a collaborative, team-based environment
* Should be able to lift at least 50 pounds
**What You'll Get**
Join careerzynith and enjoy the following benefits:
* **Travel Perks**: Explore the world with our travel benefits, which include access to over 6,800 destinations on more than 365 daily flights across our global network.
* **Medical Benefits**: Enjoy comprehensive medical, dental, and vision plans, as well as virtual doctor visits, flexible spending accounts, and more.
* **Health Programs**: Stay healthy and focused with our health programs, which provide the tools, resources, and support you need to thrive.
* **401(k) Program**: Access our 401(k) program, which includes employer contributions to your retirement savings.
* **Additional Benefits**: Enjoy other great perks, including our Employee Assistance Program, pet insurance, and discounts on hotels, cars, travel, and more.
**Be Yourself at careerzynith**
At careerzynith, we value diversity, equity, and inclusion. Our 20+ Employee Business Resource Groups are dedicated to connecting our colleagues to our customers, suppliers, networks, and investors, helping them reach their full potential and creating a comprehensive workplace that addresses and exceeds the needs of our diverse world.
Are you ready to feel a sense of pride and fulfillment as you contribute to the world's largest airline, caring for people on life's journey? Join us and be yourself at careerzynith.
**Job Benefits**
* **Medical Care Protection**: Comprehensive medical, dental, and vision plans.
* **Retirement Plans**: 401(k) plan with employer match to help you save for retirement.
* **Paid Time Off**: Vacation days, sick leave, and holidays.
* **Travel Perks**: Free or discounted travel for employees and their families.
* **Protection Inclusion**: Life insurance, disability insurance, and other optional protections.
* **Employee Assistance Programs**: Guiding and support services.
* **Training and Advancement**: Opportunities for career growth and skill development.
* **Discounts and Perks**: Discounts on various items and services, including hotels and car rentals.
* **Health Programs**: Resources to support employee health and wellness.
* **Flexible Spending Accounts**: Choices for medical and childcare costs.
**Your Future Starts Here**
Don't miss out on this exciting opportunity. We're looking forward to hearing from you. Apply now!
Apply To This Job
Apply for this job
**Why You'll Love This Job**
As a Part-Time Data Entry Specialist, you will be responsible for providing top-notch support to our customers and colleagues in all aspects of end-user computing, including software and hardware installations, updates, and general support of PC desktop/PC systems and peripherals. You will be the go-to expert for all IT-related queries, ensuring that our customers receive seamless and efficient support.
**What You'll Do**
* Arrange, install, test, and maintain IT clients' desktop software and hardware; support mobile workforce
* Provide guidance to IT clients on all aspects of end-user computing and desktop-based LAN systems software
* Responsible for start-to-finish issue ownership, resolution, and communication with representatives
* Provide local training to clients
* Resolve and close tickets/work orders supporting end-user desktops and peripherals
* Answer customer care issues escalated from the Helpdesk
* Contribute to desktop projects (global installs/renovations) as a project team member
* Remotely analyze and resolve requests using remote tools
* Investigate and collaborate with other departments to assist with infrastructure-related issues
* Record client interactions in incident management system including resource management
* Recover data from hard drives and perform data migration
* Maintain remote access for virtual private network (VPN) as well as remote/broadband availability for PCs
* Install and configure local and network-based printers
* Perform routine maintenance
* Work various shifts, including evenings, weekends, and holidays, and be prepared to travel as required
* Follow management direction, complying with IT strategy and policy
**All You'll Need for Success**
* Minimum Qualifications:
+ Bachelor's degree in Computer Science, Data Systems, or related field, or equivalent work experience/training
+ 3 years of hands-on IT work experience supporting and resolving various PC desktop software and hardware issues
+ Should have firsthand experience supporting PCs in a Windows/TCPIP environment
* Preferred Qualifications:
+ A+ certification
+ MCSE/MCP certification
+ Previous IT foundation experience in an Aircraft/Airport environment
**Essential Skills and Competencies**
* General knowledge of all Windows-based operating systems, including Windows 10
* Knowledge of workflow and tagging systems
* Familiarity with VPN availability and ability to troubleshoot issues
* Ability to work independently and act in a collaborative, team-based environment
* Should be able to lift at least 50 pounds
**What You'll Get**
Join careerzynith and enjoy the following benefits:
* **Travel Perks**: Explore the world with our travel benefits, which include access to over 6,800 destinations on more than 365 daily flights across our global network.
* **Medical Benefits**: Enjoy comprehensive medical, dental, and vision plans, as well as virtual doctor visits, flexible spending accounts, and more.
* **Health Programs**: Stay healthy and focused with our health programs, which provide the tools, resources, and support you need to thrive.
* **401(k) Program**: Access our 401(k) program, which includes employer contributions to your retirement savings.
* **Additional Benefits**: Enjoy other great perks, including our Employee Assistance Program, pet insurance, and discounts on hotels, cars, travel, and more.
**Be Yourself at careerzynith**
At careerzynith, we value diversity, equity, and inclusion. Our 20+ Employee Business Resource Groups are dedicated to connecting our colleagues to our customers, suppliers, networks, and investors, helping them reach their full potential and creating a comprehensive workplace that addresses and exceeds the needs of our diverse world.
Are you ready to feel a sense of pride and fulfillment as you contribute to the world's largest airline, caring for people on life's journey? Join us and be yourself at careerzynith.
**Job Benefits**
* **Medical Care Protection**: Comprehensive medical, dental, and vision plans.
* **Retirement Plans**: 401(k) plan with employer match to help you save for retirement.
* **Paid Time Off**: Vacation days, sick leave, and holidays.
* **Travel Perks**: Free or discounted travel for employees and their families.
* **Protection Inclusion**: Life insurance, disability insurance, and other optional protections.
* **Employee Assistance Programs**: Guiding and support services.
* **Training and Advancement**: Opportunities for career growth and skill development.
* **Discounts and Perks**: Discounts on various items and services, including hotels and car rentals.
* **Health Programs**: Resources to support employee health and wellness.
* **Flexible Spending Accounts**: Choices for medical and childcare costs.
**Your Future Starts Here**
Don't miss out on this exciting opportunity. We're looking forward to hearing from you. Apply now!
Apply To This Job
Apply for this job