**Experienced Part-time Customer Support Representative - Chat**

Remote Full-time
**Join arenaflex's Dynamic Team and Accelerate Your Career in Customer Support!** Are you a customer service enthusiast with a passion for technology and a knack for turning conversations into leads? Do you thrive in a fast-paced environment and enjoy being part of a dynamic team? If so, we invite you to apply for the Part-time Customer Support Representative - Chat position at arenaflex! **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive industry, and we're seeking a talented and motivated individual to join our team as a Part-time Customer Support Representative - Chat. In this role, you'll have the opportunity to work with our cutting-edge technology and provide exceptional customer service to our clients. **Responsibilities** As a Part-time Customer Support Representative - Chat, you'll be responsible for: * Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review and developing a knowledge base of our evolving products and services * Collaborating with our team to resolve customer issues and provide a positive experience for our clients * Participating in ongoing training and development to stay up-to-date on our products and services **Qualifications** To be successful in this role, you'll need: * Previous experience in retail customer service or the automotive industry (not necessary, but a plus) * Intermediate internet and window-based computer skills * Strong ability to multitask and adapt to change * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to type at least 35 WPM (40 and above preferred) **Requirements** * Must be able to work 4-hour time blocks daily * Able to attend 5 weeks of training Monday - Friday from 4PM - 8PM * Flexible scheduling after completion of training * Must be able to work a minimum of 16+ hours per week * Must be able to type at least 35 WPM, 40 and above is preferred **Benefits** As a member of our team, you'll enjoy: * Competitive hourly rate of $13.00 per hour * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Flexible scheduling to accommodate your needs * Ongoing training and support to help you succeed in your role **About arenaflex's Culture** arenaflex is a relaxed, yet professional and fun environment to work in. We're a team of passionate and dedicated individuals who are committed to delivering exceptional customer service and driving results for our clients. If you're looking for a challenging and rewarding role that will help you grow both personally and professionally, we encourage you to apply! **What We Do at arenaflex** arenaflex is a leading provider of innovative solutions for the automotive industry. We're committed to helping dealerships deliver better results and transform the customer experience. With products in over 70% of U.S. dealerships, we're a trusted partner for many of the industry's top players. **Join Our Team!** If you're a motivated and customer-focused individual who is passionate about technology and the automotive industry, we invite you to apply for the Part-time Customer Support Representative - Chat position at arenaflex. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team! Apply Now! Apply for this job
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