**Experienced Part-Time Customer Service Representative – blithequark Store**

Remote Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Part-Time Customer Service Representative to join our team at our Westfield, IN location. As a key member of our customer service team, you will be responsible for providing a superior level of service to our members, prospective members, and guests, ensuring an exceptional Judgement Free member experience. **About blithequark** At blithequark, we don't just work in fitness – we TRANSFORM LIVES through affordable fitness. As the largest blithequark franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. Our mission is to empower individuals to achieve their fitness goals and live healthier, happier lives. We believe in the power of our people to make a difference, and we're looking for like-minded individuals to join our team. **Our Culture** We're a team of self-starters who pursue excellence, driven problem solvers who deliver results, passionate individuals with a real desire to help others, and ambitious learners who are always growing toward success. We believe in the importance of work-life balance and offer a range of benefits to support our team members' well-being. **Customer Service Representative Benefits** As a blithequark Customer Service Representative, you'll enjoy a range of benefits, including: * Growth Opportunities: Over 90% of our management team started as an entry-level team member! * Competitive pay and schedule hourly increases at 180 days, 1 year, and every 6 months, after the first year, based on anniversary date. * Shift-differential pay for select shifts * PTO for all employees * Employee Assistance Program * Free employee Black Card Membership, including one free Black Card Membership for a direct family member **Customer Service Representative Responsibilities** As a blithequark Customer Service Representative, you'll be responsible for: * Providing a superior level of customer service to blithequark members, prospective members, and guests, ensuring an exceptional Judgement Free member experience. * Answering phones in a friendly manner using information script * Greeting members, signing up and touring new members, and logging amenities * Responding to member questions and concerns in a timely and professional manner * Processing beverage or merchandise purchases through the point of sale system * Promoting our unique fitness instruction classes (PE@PF) to our active members and new members * Providing a clean, sanitized, and safe club environment **Qualifications** To be successful in this role, you'll need: * Customer service experience * High school diploma/GED equivalent preferred * Must be 18 years of age or older * Basic computer proficiency **Physical Demands** This role requires: * Frequent lifting, carrying, pushing, and pulling * Must be able to lift up to 75 lbs. * Will encounter cleaning chemicals during shift * Frequent climbing, balancing, kneeling, and crouching during shift * Continual reaching with hands/fingers/arms during shift **What We Offer** As a blithequark team member, you'll enjoy a range of benefits, including: * Competitive pay and benefits * Opportunities for growth and development * A dynamic and supportive work environment * A chance to make a difference in people's lives **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to join our team at blithequark and start your journey to a rewarding and challenging career. We can't wait to hear from you! Apply for this job
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