**Experienced Part-Time Customer Service Representative – arenaflex Store**

Join the arenaflex team as a Part-Time Customer Service Representative and be a part of a dynamic and supportive environment that prioritizes customer satisfaction and employee growth. As a key member of our team, you will provide exceptional customer service to arenaflex members, prospective members, and guests, ensuring a Judgement Free fitness experience. **About arenaflex** arenaflex is a leading fitness company that transforms lives through affordable fitness. As the largest arenaflex franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. Our mission is to empower individuals to achieve their fitness goals and live a healthier lifestyle. **Our Values** At arenaflex, we embody the following values: * **We Are Accountable**: Self-starters who pursue excellence. * **We Are Driven**: Problem solvers who deliver results. * **We Are Passionate**: Positive energy with a real desire to help others. * **We Are Ambitious**: Always learning and growing toward success. **Customer Service Representative Benefits** As a Customer Service Representative at arenaflex, you will enjoy the following benefits: * **Growth Opportunities**: Over 90% of our management team started as an entry-level team member. * **Competitive Pay**: Hourly increases at 180 days, 1 year, and every 6 months, after the first year, based on anniversary date. * **Shift-Differential Pay**: For select shifts. * **PTO for All Employees**: Paid time off for all employees. * **Employee Assistance Program**: Access to a comprehensive employee assistance program. * **Free Employee Black Card Membership**: Including one free Black Card Membership for a direct family member. **Customer Service Representative Responsibilities** As a Customer Service Representative, you will be responsible for: * **Providing a Superior Level of Customer Service**: Ensuring an exceptional Judgement Free member experience. * **Answering Phones in a Friendly Manner**: Using information script. * **Greeting Members, Signing Up, and Touring New Members**: Logging amenities. * **Responding to Member Questions and Concerns**: In a timely and professional manner. * **Processing Beverage or Merchandise Purchases**: Through the point of sale system. * **Promoting Unique Fitness Instruction Classes**: To active members and new members. * **Providing a Clean, Sanitized, and Safe Club Environment**: Ensuring a Judgement Free fitness experience. **Qualifications** To be a successful Customer Service Representative at arenaflex, you will need: * **Customer Service Experience**: Previous experience in customer service. * **High School Diploma/GED Equivalent**: Preferred. * **Must be 18 Years of Age or Older**: To work in a fitness environment. * **Basic Computer Proficiency**: Ability to use a computer and point of sale system. **Physical Demands** As a Customer Service Representative at arenaflex, you will be required to: * **Frequent Lifting, Carrying, Pushing, and Pulling**: Up to 75 lbs. * **Encountering Cleaning Chemicals**: During shift. * **Frequent Climbing, Balancing, Kneeling, and Crouching**: During shift. * **Continual Reaching with Hands/Fingers/Arms**: During shift. **Join the arenaflex Team** If you are a motivated and customer-focused individual who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity. Join the arenaflex team and be a part of a dynamic and supportive environment that prioritizes customer satisfaction and employee growth. Apply for this job