Experienced Operations, Sales, and Customer Service Associate – Join careerzynith's Mission-Driven Team
At careerzynith, we're a small but growing consumer product company with three niche brands united by a commitment to sustainable design. Our products are made with high-quality materials and post-consumer waste to create innovative solutions for modern consumers. As we continue to grow, we're looking for a talented Operations, Sales, and Customer Service Associate to support our Operations and Sales teams.
**About careerzynith**
careerzynith is a dynamic and purpose-driven company that's passionate about creating sustainable, high-quality products for modern consumers. Our commitment to sustainable design and innovative solutions has earned us a reputation as a leader in the consumer product industry. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for making a positive impact.
**About the Role**
As our Operations, Sales, and Customer Service Associate, you'll play a critical role in supporting our Operations and Sales teams. This hybrid position is mostly remote, with some in-person work in our Seattle, WA office. You'll be responsible for processing orders and customer-facing tasks for both B2B and B2C, including:
* Order processing for key accounts and independent retailers
* Wholesale portal order approvals
* B2B and B2C customer service
**Key Responsibilities**
* Process orders and manage inventory for key accounts and independent retailers
* Approve wholesale portal orders and manage customer relationships
* Provide exceptional customer service to B2B and B2C customers, responding to inquiries and resolving issues in a timely and professional manner
* Collaborate with the Operations and Sales teams to identify opportunities for process improvements and implement changes
* Develop and maintain relationships with key accounts and independent retailers
* Analyze sales data and provide insights to inform business decisions
* Stay up-to-date on industry trends and best practices, applying this knowledge to improve processes and customer experiences
**About You**
We're looking for a proactive and self-motivated individual who is comfortable working under tight timelines with minimal supervision. You'll have:
* 2-3 years of experience in a small team or startup environment, preferably in the consumer products industry
* Proficiency in Excel, including vlookup and pivot tables
* Excellent communication skills, with the ability to convey information clearly and effectively
* A proactive, self-starter mentality, with a passion for learning and growth
* Experience with Acctivate or SQL Databases is a plus
* Experience with QuickBooks and Amazon Seller and Vendor Central is a plus
**Why Join careerzynith?**
* Be part of a mission-driven company creating sustainable, high-quality products
* Work with a talented team of professionals who share your passion for making a positive impact
* Enjoy a dynamic and fast-paced work environment, with opportunities for growth and development
* Take advantage of our comprehensive benefits package, including 401(k), dental insurance, employee discount, health insurance, paid time off, and vision insurance
* Enjoy a flexible work schedule, with the option to work remotely and in-person in our Seattle, WA office
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. You'll have access to:
* Ongoing training and development opportunities, including workshops, webinars, and conferences
* Mentorship and coaching from experienced professionals in the industry
* Opportunities to take on new challenges and responsibilities, with a focus on career growth and advancement
* A dynamic and supportive work environment, with a focus on collaboration and teamwork
**Work Environment and Company Culture**
careerzynith is a dynamic and fast-paced company that's passionate about creating sustainable, high-quality products. Our company culture is built on a foundation of collaboration, innovation, and a commitment to making a positive impact. You'll have the opportunity to work with a talented team of professionals who share your passion for making a difference.
**Compensation and Benefits**
We offer a competitive salary range of $45,000.00 - $60,000.00 per year, depending on experience. You'll also have access to a comprehensive benefits package, including:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
**How to Apply**
If you're a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, we'd love to hear from you! Please submit your application, including your resume and a cover letter, through our website.
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
Apply for this job
**About careerzynith**
careerzynith is a dynamic and purpose-driven company that's passionate about creating sustainable, high-quality products for modern consumers. Our commitment to sustainable design and innovative solutions has earned us a reputation as a leader in the consumer product industry. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for making a positive impact.
**About the Role**
As our Operations, Sales, and Customer Service Associate, you'll play a critical role in supporting our Operations and Sales teams. This hybrid position is mostly remote, with some in-person work in our Seattle, WA office. You'll be responsible for processing orders and customer-facing tasks for both B2B and B2C, including:
* Order processing for key accounts and independent retailers
* Wholesale portal order approvals
* B2B and B2C customer service
**Key Responsibilities**
* Process orders and manage inventory for key accounts and independent retailers
* Approve wholesale portal orders and manage customer relationships
* Provide exceptional customer service to B2B and B2C customers, responding to inquiries and resolving issues in a timely and professional manner
* Collaborate with the Operations and Sales teams to identify opportunities for process improvements and implement changes
* Develop and maintain relationships with key accounts and independent retailers
* Analyze sales data and provide insights to inform business decisions
* Stay up-to-date on industry trends and best practices, applying this knowledge to improve processes and customer experiences
**About You**
We're looking for a proactive and self-motivated individual who is comfortable working under tight timelines with minimal supervision. You'll have:
* 2-3 years of experience in a small team or startup environment, preferably in the consumer products industry
* Proficiency in Excel, including vlookup and pivot tables
* Excellent communication skills, with the ability to convey information clearly and effectively
* A proactive, self-starter mentality, with a passion for learning and growth
* Experience with Acctivate or SQL Databases is a plus
* Experience with QuickBooks and Amazon Seller and Vendor Central is a plus
**Why Join careerzynith?**
* Be part of a mission-driven company creating sustainable, high-quality products
* Work with a talented team of professionals who share your passion for making a positive impact
* Enjoy a dynamic and fast-paced work environment, with opportunities for growth and development
* Take advantage of our comprehensive benefits package, including 401(k), dental insurance, employee discount, health insurance, paid time off, and vision insurance
* Enjoy a flexible work schedule, with the option to work remotely and in-person in our Seattle, WA office
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. You'll have access to:
* Ongoing training and development opportunities, including workshops, webinars, and conferences
* Mentorship and coaching from experienced professionals in the industry
* Opportunities to take on new challenges and responsibilities, with a focus on career growth and advancement
* A dynamic and supportive work environment, with a focus on collaboration and teamwork
**Work Environment and Company Culture**
careerzynith is a dynamic and fast-paced company that's passionate about creating sustainable, high-quality products. Our company culture is built on a foundation of collaboration, innovation, and a commitment to making a positive impact. You'll have the opportunity to work with a talented team of professionals who share your passion for making a difference.
**Compensation and Benefits**
We offer a competitive salary range of $45,000.00 - $60,000.00 per year, depending on experience. You'll also have access to a comprehensive benefits package, including:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
**How to Apply**
If you're a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, we'd love to hear from you! Please submit your application, including your resume and a cover letter, through our website.
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
Apply for this job