**Experienced Operations and Customer Center Co-op – Fall 2025**
At arenaflex, we're passionate about delivering exceptional customer experiences and driving operational excellence in the aviation industry. As a Co-op in our Operations and Customer Center (OCC), you'll play a vital role in supporting our 24/7 operation and contributing to the success of our global network.
**Overview of the Operations and Customer Center (OCC)**
The OCC is the heartbeat and nerve center of arenaflex's worldwide operations, responsible for all tactical and strategic decision-making for any operational disruption in our network. Our OCC Co-ops will be assigned to one of our teams, working alongside aviation professionals to use data to solve operational business challenges.
**Key Responsibilities**
As an OCC Co-op, you'll be part of a dynamic team that supports arenaflex's operations and customer experience. Your key responsibilities will include:
* Working with our Air Traffic Management team to develop analysis and data products that mitigate system delay and improve operational decision-making
* Collaborating with our Operations Management team to create applications and identify efficiencies that streamline workflow
* Leveraging internal and external data sources to drive business insights and inform operational decisions
* Supporting our teams with data-driven solutions to improve operational efficiency and customer satisfaction
* Working with cross-functional teams to identify and implement process improvements
**What You Need to Succeed**
To be successful in this role, you'll need to meet the following minimum qualifications:
* Be an undergraduate student in pursuit of a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a similar 4-year degree program
* Be available to work for three alternating semesters in Atlanta, GA, Monday through Friday, 8AM – 5PM work schedule
* Be enrolled with an educational institution throughout the duration of the co-op program
* Be willing to learn new skills and try new things, with a willingness to fail, learn from experience, and improve
* Possess strong organizational, project management, and verbal/written communication skills
* Be proficient in Microsoft Office Suite, especially Excel & PowerPoint
* Be comfortable working in group and individual settings
* Consistently prioritize safety and security, both for yourself and others
* Embrace diverse people, thinking, and styles
* Possess a high school diploma, GED, or high school equivalency
* Be at least 18 years of age and have authorization to work in the United States
**What Will Give You a Competitive Edge**
While the minimum qualifications are essential, the following preferred qualifications will give you a competitive edge:
* Experience with data analysis and visualization tools, such as Tableau or Power BI
* Familiarity with programming languages, such as Python or R
* Knowledge of aviation operations and customer experience principles
* Experience working in a fast-paced, dynamic environment
* Strong problem-solving and analytical skills
* Ability to work in a team environment and prioritize multiple tasks and deadlines
**What You'll Gain from this Opportunity**
As an OCC Co-op at arenaflex, you'll gain:
* Hands-on experience working in a dynamic, fast-paced environment
* Opportunities to develop your skills in data analysis, project management, and customer experience
* Exposure to the aviation industry and its operational challenges
* A chance to work with a diverse team of professionals and build your professional network
* A competitive salary and benefits package
* The opportunity to contribute to the success of a global airline and make a real impact on customer experiences
**Work Environment and Company Culture**
At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our company culture values:
* Collaboration and teamwork
* Innovation and creativity
* Customer focus and satisfaction
* Continuous learning and development
* Safety and security
**Compensation, Perks, and Benefits**
As an OCC Co-op at arenaflex, you'll receive:
* A competitive salary and benefits package
* Opportunities for professional development and growth
* A dynamic and supportive work environment
* Access to cutting-edge technology and tools
* A comprehensive benefits package, including health insurance, retirement savings, and paid time off
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for operations and customer experience, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Join the arenaflex Team**
At arenaflex, we're passionate about delivering exceptional customer experiences and driving operational excellence in the aviation industry. As a Co-op in our Operations and Customer Center (OCC), you'll play a vital role in supporting our 24/7 operation and contributing to the success of our global network. Apply now to join our team and take the first step towards a rewarding career in operations and customer experience!
Apply for this job
**Overview of the Operations and Customer Center (OCC)**
The OCC is the heartbeat and nerve center of arenaflex's worldwide operations, responsible for all tactical and strategic decision-making for any operational disruption in our network. Our OCC Co-ops will be assigned to one of our teams, working alongside aviation professionals to use data to solve operational business challenges.
**Key Responsibilities**
As an OCC Co-op, you'll be part of a dynamic team that supports arenaflex's operations and customer experience. Your key responsibilities will include:
* Working with our Air Traffic Management team to develop analysis and data products that mitigate system delay and improve operational decision-making
* Collaborating with our Operations Management team to create applications and identify efficiencies that streamline workflow
* Leveraging internal and external data sources to drive business insights and inform operational decisions
* Supporting our teams with data-driven solutions to improve operational efficiency and customer satisfaction
* Working with cross-functional teams to identify and implement process improvements
**What You Need to Succeed**
To be successful in this role, you'll need to meet the following minimum qualifications:
* Be an undergraduate student in pursuit of a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a similar 4-year degree program
* Be available to work for three alternating semesters in Atlanta, GA, Monday through Friday, 8AM – 5PM work schedule
* Be enrolled with an educational institution throughout the duration of the co-op program
* Be willing to learn new skills and try new things, with a willingness to fail, learn from experience, and improve
* Possess strong organizational, project management, and verbal/written communication skills
* Be proficient in Microsoft Office Suite, especially Excel & PowerPoint
* Be comfortable working in group and individual settings
* Consistently prioritize safety and security, both for yourself and others
* Embrace diverse people, thinking, and styles
* Possess a high school diploma, GED, or high school equivalency
* Be at least 18 years of age and have authorization to work in the United States
**What Will Give You a Competitive Edge**
While the minimum qualifications are essential, the following preferred qualifications will give you a competitive edge:
* Experience with data analysis and visualization tools, such as Tableau or Power BI
* Familiarity with programming languages, such as Python or R
* Knowledge of aviation operations and customer experience principles
* Experience working in a fast-paced, dynamic environment
* Strong problem-solving and analytical skills
* Ability to work in a team environment and prioritize multiple tasks and deadlines
**What You'll Gain from this Opportunity**
As an OCC Co-op at arenaflex, you'll gain:
* Hands-on experience working in a dynamic, fast-paced environment
* Opportunities to develop your skills in data analysis, project management, and customer experience
* Exposure to the aviation industry and its operational challenges
* A chance to work with a diverse team of professionals and build your professional network
* A competitive salary and benefits package
* The opportunity to contribute to the success of a global airline and make a real impact on customer experiences
**Work Environment and Company Culture**
At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our company culture values:
* Collaboration and teamwork
* Innovation and creativity
* Customer focus and satisfaction
* Continuous learning and development
* Safety and security
**Compensation, Perks, and Benefits**
As an OCC Co-op at arenaflex, you'll receive:
* A competitive salary and benefits package
* Opportunities for professional development and growth
* A dynamic and supportive work environment
* Access to cutting-edge technology and tools
* A comprehensive benefits package, including health insurance, retirement savings, and paid time off
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for operations and customer experience, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Join the arenaflex Team**
At arenaflex, we're passionate about delivering exceptional customer experiences and driving operational excellence in the aviation industry. As a Co-op in our Operations and Customer Center (OCC), you'll play a vital role in supporting our 24/7 operation and contributing to the success of our global network. Apply now to join our team and take the first step towards a rewarding career in operations and customer experience!
Apply for this job