**Experienced Online Automotive Customer Service Specialist – Driving Customer Satisfaction and Sales Success at blithequark**

Are you a customer service enthusiast with a passion for the automotive industry? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join the blithequark team as an Online Automotive Customer Service Specialist. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and contributing to the success of our dealership. **About blithequark** At blithequark, we are committed to providing our customers with an unparalleled buying experience. Our state-of-the-art dealership is equipped with the latest technology and staffed by a team of highly trained professionals who are dedicated to exceeding customer expectations. As an Online Automotive Customer Service Specialist, you will be part of a dynamic team that is passionate about delivering exceptional customer service and driving sales success. **Job Summary** We are seeking a highly motivated and customer-focused Online Automotive Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for handling all incoming internet, email, social media, text, chat, and phone inquiries in a prompt, professional, and well-spoken manner. You will work closely with our sales and management staff to ensure customer satisfaction and drive sales growth. **Key Responsibilities** * Handle all incoming internet, email, social media, text, chat, and phone inquiries in a prompt, professional, and well-spoken manner * Assist customers in selecting the right vehicle for their needs, taking into account their preferences, budget, and lifestyle * Conceptualize and understand the psychology of internet customers and work with them to set an appointment for a proper vehicle demonstration * Direct customers to product information resources, including those available on the internet * Check email frequently and respond to inquiries immediately * Deliver inquiries/messages intended for other sales personnel and departments promptly * Work closely with sales and management staff to ensure customer satisfaction during the dealership experience **Essential Qualifications** * Good verbal and written communication skills, with the ability to communicate effectively with customers, sales staff, and management * Availability to work Monday through Sunday, with flexible hours ranging from 8:30am to 7pm * Ability to adhere to attendance guidelines, with regular attendance being an essential job function * Proficiency in Microsoft Word, Excel, and Outlook * Time management, prioritization skills, and the ability to multi-task * Self-motivation and goal orientation, with a focus on hitting sales quotas and closing percentages **Preferred Qualifications** * Previous experience in customer service, sales, or a related field * Knowledge of the automotive industry and its products * Familiarity with CRM software and other sales tools * Strong problem-solving and conflict resolution skills * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and conflict resolution skills, with the ability to think critically and creatively * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong time management and prioritization skills, with the ability to manage multiple tasks and projects simultaneously * Self-motivation and goal orientation, with a focus on hitting sales quotas and closing percentages **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. As an Online Automotive Customer Service Specialist, you will have access to a range of training and development opportunities, including: * Ongoing training and coaching on sales techniques, customer service, and industry products * Opportunities for career advancement and professional growth * Access to a range of benefits, including health insurance, retirement plans, and paid time off **Work Environment and Company Culture** Our dealership is a dynamic and fast-paced environment where no two days are ever the same. As an Online Automotive Customer Service Specialist, you will be part of a team that is passionate about delivering exceptional customer service and driving sales success. Our company culture is built on a foundation of teamwork, respect, and open communication, with a focus on creating a positive and inclusive work environment. **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * A comprehensive benefits package, including health insurance, retirement plans, and paid time off * Opportunities for career advancement and professional growth * A dynamic and fast-paced work environment with a focus on teamwork and collaboration * Access to a range of perks and benefits, including employee discounts, recognition programs, and more **How to Apply** If you are a motivated and customer-focused individual with a passion for the automotive industry, we invite you to apply for the Online Automotive Customer Service Specialist position at blithequark. Please submit your resume and a cover letter outlining your experience, skills, and qualifications for the position. We look forward to hearing from you! Apply Now! 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