**Experienced Office Technician - MLTC Data Entry Specialist**

At arenaflex, we're committed to making a difference in the lives of Nebraskans. As a leading organization in the Health and Human Services sector, we're seeking a highly skilled and motivated Office Technician to join our Medicaid and Long-Term Care (MLTC) team as a Data Entry Specialist. If you're passionate about delivering exceptional customer service, possess excellent data entry skills, and are eager to grow your career, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that fosters growth, innovation, and collaboration. Our team is dedicated to providing high-quality services to the people of Nebraska, and we're seeking like-minded individuals to join us on this mission. **What We Offer** As an Office Technician with arenaflex, you'll enjoy a comprehensive package of benefits, including: * **Stable Employment**: Join a team committed to your success and growth, with opportunities for career advancement and professional development. * **Competitive Pay**: Enjoy a competitive salary, with opportunities for pay increases based on performance. * **Paid Time Off**: Receive 13 paid holidays, 12 vacation days, and 12 sick days per year, starting on day 1. * **Career Development**: Expand your skills with ongoing learning opportunities, tuition reimbursement, and support for your educational goals. * **Retirement Benefits**: Enjoy a 156% match on retirement contributions, ensuring a secure financial future. * **Flexible Schedules**: Balance work and life with our flexible scheduling options, allowing you to prioritize your well-being and personal responsibilities. * **Caring Organization**: Be part of a workplace that values inclusivity and diversity, with a strong commitment to promoting diversity, equity, and inclusion. **Job Duties** As an Office Technician - MLTC Data Entry Specialist, your key responsibilities will include: * **Office Support Work**: Provide administrative support to the MLTC team, including filing, sorting, and opening mail. * **Data Entry**: Enter information contained on medical and NFOCUS claim forms, identifying and correcting errors, and maintaining a minimum data entry rate of 8000 kph with 95% accuracy. * **Medical Claim Form Review**: Review medical claim forms for missing or incomplete data, ensuring accuracy and completeness. * **Customer Service**: Answer and resolve inbound calls regarding the status of submitted claims, client eligibility, and verifying provider payments, using multiple mainframe computers. * **Data Management**: Maintain accurate and up-to-date records, using Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel. **Qualifications** To be successful in this role, you'll need: * **Minimum Qualifications**: + Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment. * **Preferred Qualifications**: + At least one year of customer service experience, with experience working with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel. + Internal and external customer service experience, with a strong focus on delivering exceptional customer service. **Skills and Competencies** To excel in this role, you'll need: * **Data Entry Techniques**: Knowledge of data entry techniques and procedures, with the ability to maintain accuracy and efficiency. * **Computer Skills**: Basic computer skills, including Microsoft Outlook, Microsoft Word, and Excel, with the ability to learn new software and systems quickly. * **Proofreading Skills**: Strong proofreading skills, with attention to detail and accuracy. * **Abilities**: Ability to file and retrieve materials using alphabetical and numerical filing systems, with the ability to perform repetitive work in a high-volume, fast-paced work environment. **Career Growth Opportunities** As an Office Technician with arenaflex, you'll have opportunities for career growth and advancement, including: * **Professional Development**: Ongoing learning opportunities, tuition reimbursement, and support for your educational goals. * **Career Advancement**: Opportunities for career advancement, with a focus on promoting from within. * **Leadership Development**: Opportunities for leadership development, with a focus on building your skills and expertise. **Work Environment and Company Culture** arenaflex is committed to creating a workplace culture that fosters growth, innovation, and collaboration. Our team is dedicated to providing high-quality services to the people of Nebraska, and we're seeking like-minded individuals to join us on this mission. **Compensation and Benefits** arenaflex offers a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation, with benefits including: * **Competitive Pay**: Enjoy a competitive salary, with opportunities for pay increases based on performance. * **Paid Time Off**: Receive 13 paid holidays, 12 vacation days, and 12 sick days per year, starting on day 1. * **Career Development**: Expand your skills with ongoing learning opportunities, tuition reimbursement, and support for your educational goals. * **Retirement Benefits**: Enjoy a 156% match on retirement contributions, ensuring a secure financial future. * **Flexible Schedules**: Balance work and life with our flexible scheduling options, allowing you to prioritize your well-being and personal responsibilities. **How to Apply** If you're passionate about delivering exceptional customer service, possess excellent data entry skills, and are eager to grow your career, we encourage you to apply for this exciting opportunity. Please visit our website at [insert website URL] to learn more about arenaflex and our current job openings. Apply for this job