Experienced Office Technician – Data Entry Specialist for Medicaid and Long Term Care Services at arenaflex

Introduction to arenaflex At arenaflex, we believe that the work we do matters, and we're committed to making a positive impact in the lives of individuals and communities. As a leading organization in the health and human services sector, we're dedicated to providing high-quality services and support to those in need. Our team is passionate about delivering exceptional care and making a difference, and we're excited to welcome talented individuals to join our mission. Job Overview We're seeking an experienced Office Technician – Data Entry Specialist to join our Medicaid and Long Term Care (MLTC) team at arenaflex. As a Data Entry Clerk, you will play a vital role in supporting our operations by accurately entering information, maintaining records, and providing exceptional customer service. If you're looking for a stable and rewarding career with opportunities for growth and development, we encourage you to apply for this exciting opportunity. What We Offer At arenaflex, we're committed to supporting the success and growth of our team members. We offer a comprehensive package of benefits, including: Stable employment with a competitive salary of $13.109 per hour 13 paid holidays, 12 vacation days, and 12 sick days per year, starting on day 1 Opportunities for career development and ongoing learning Tuition reimbursement to support your educational goals A 156% match on retirement contributions A caring and inclusive work environment that values diversity and promotes belonging Flexible scheduling options to balance work and life Job Duties As an Office Technician – Data Entry Specialist, your key responsibilities will include: Providing office support and performing data entry tasks with high accuracy and efficiency Entering information from medical and NFOCUS claim forms, identifying and correcting errors, and maintaining a minimum data entry rate of 8000 kph with 95% accuracy Filing, sorting, and opening mail, as well as copying and researching documents Reviewing medical claim forms for missing or incomplete data and resolving issues Answering and resolving inbound calls regarding the status of submitted claims, client eligibility, and verifying provider payments using multiple mainframe computers Qualifications To be successful in this role, you'll need: Minimum Qualifications: Coursework, training, or experience in public contact, customer service, and/or performing and applying office/clerical support procedures Familiarity with personal computers, associated software, and office equipment Preferred Qualifications: At least one year of customer service experience Experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel Internal and external customer service experience Knowledge, Skills, and Abilities To excel in this role, you'll need: Knowledge of data entry techniques and procedures Basic computer skills and proficiency in Microsoft Outlook, Microsoft Word, and Excel Proofreading skills and accurate data entry abilities The ability to file and retrieve materials using alphabetical and numerical filing systems The ability to perform repetitive work in a high-volume, fast-paced work environment Career Growth and Learning Opportunities At arenaflex, we're committed to supporting the growth and development of our team members. We offer ongoing learning opportunities, tuition reimbursement, and career development programs to help you achieve your goals and advance in your career. Work Environment and Company Culture Our work environment is caring, inclusive, and supportive, with a strong focus on diversity, equity, and belonging. We value our team members and strive to create a positive and productive work environment that promotes collaboration, creativity, and innovation. Compensation, Perks, and Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities to support your career and well-being. Our benefits package includes competitive pay, paid holidays, vacation and sick leave, retirement matching, and more. Conclusion If you're passionate about making a difference in the lives of others and are looking for a stable and rewarding career with opportunities for growth and development, we encourage you to apply for this exciting opportunity at arenaflex. Join our team and become part of a caring and inclusive organization that values diversity, equity, and belonging. Apply now to take the first step in your new career! Apply for this job