**Experienced Medical Intake / Data Entry Specialist – Healthcare Administration Support**

At arenaflex, we are committed to delivering exceptional healthcare services that prioritize the needs of our patients. As a nationwide leader in personalized managed healthcare, we strive to provide comprehensive services with program excellence and cost containment. Our reputation as an industry leader is built on over three decades of innovative and professional healthcare excellence. We are now seeking an experienced Medical Intake / Data Entry Specialist to join our team and support the Utilization Review Department. **About arenaflex** arenaflex is a dynamic and forward-thinking organization that values innovation, professionalism, and customer service. Our commitment to conserving healthcare dollars while ensuring quality care through effective programs and personalized service has earned us a reputation as an industry leader. We are dedicated to providing a supportive and inclusive work environment that fosters growth, learning, and collaboration. **Job Overview** As a Medical Intake / Data Entry Specialist, you will play a vital role in supporting the Utilization Review Department by performing the collection of intake information, creating electronic patient files, and sorting and mailing certification letters. You will be the first point of contact for patients and healthcare providers, providing exceptional customer service and ensuring that all interactions are professional, friendly, and efficient. **Key Responsibilities** * Answer Utilization Review line and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the assigned nurse * Collect demographic information to create patient files * Print, mail, fax, and copy correspondence as necessary * Perform other duties as assigned by the URA Team Leader **Requirements** * High School Diploma or equivalent required * Courses in computers, medical terminology, data entry, word processing, and secretarial training desired * At least one year of professional office experience, with experience in a healthcare environment required * Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems * Bi-lingual helpful but not required * Helpful and friendly telephone personality * Ability to proof written material accurately * Accurate data entry ability * Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader * Ability to work with a variety of professional staff and provide clerical backup as needed * Understanding of customer service **Preferred Qualifications** * Experience with electronic medical records (EMRs) and healthcare software * Knowledge of medical terminology and coding systems * Certification in medical office administration or a related field * Experience working in a fast-paced, dynamic environment **Benefits and Compensation** * Competitive hourly wage of $16-16.5 per hour * Quarterly bonus eligibility * Comprehensive benefits package, including medical, dental, vision, long-term care, short-term disability, long-term disability, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending * 401(k) plan with company match, fully vested after 1 year * Paid holidays and vacation time * Work-life balance and remote/hybrid work options * Monday-Friday, 9:30 am-6:00 pm shift with shift differential available **Career Growth Opportunities** At arenaflex, we are committed to the growth and development of our employees. As a Medical Intake / Data Entry Specialist, you will have opportunities to learn and grow in a dynamic and supportive environment. We offer training and development programs, mentorship, and opportunities for advancement. **Work Environment and Company Culture** arenaflex is a hybrid work environment that offers a balance of in-office and remote work options. Our office is a collaborative and inclusive space that fosters creativity, innovation, and teamwork. We value diversity, equity, and inclusion and are committed to creating a workplace that is welcoming and supportive of all employees. **How to Apply** If you are a motivated and customer-focused individual with a passion for healthcare administration, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes diversity and inclusion. We are committed to providing a workplace that is free from discrimination and harassment and where all employees feel valued, respected, and supported. We are proud to be an employer of choice for individuals from diverse backgrounds and perspectives. **Contact Information** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you! [insert contact information] **Apply Now** To apply for this exciting opportunity, please click on the link below: Apply for this job We look forward to hearing from you! Apply for this job